MisTechSpec Posted February 17, 2017 ID:1102506 Share Posted February 17, 2017 I know this has been asked before, but if you have clients in the console left over, no longer valid, hard drive crashed. How do you remove them. The feature to remove automatically does not work. Link to post Share on other sites More sharing options...
djacobson Posted February 17, 2017 ID:1102540 Share Posted February 17, 2017 Which version of the console are you currently running? Link to post Share on other sites More sharing options...
MisTechSpec Posted February 17, 2017 Author ID:1102564 Share Posted February 17, 2017 Version 1.7.0.3208, Thank you. Link to post Share on other sites More sharing options...
djacobson Posted February 17, 2017 ID:1102622 Share Posted February 17, 2017 You won't be able to remove them from the client view directly if they no longer exist on the network. Go to Admin \ Database Settings \ Cleanup Settings \ Change. Set "Delete obsolete clients" to yes, then change "when a client has not accessed the server for" to something short, like one day, wait for the machine to drop off the client view, then increase the days from 1 back to 30. Link to post Share on other sites More sharing options...
MisTechSpec Posted February 21, 2017 Author ID:1103434 Share Posted February 21, 2017 I would do if the feature worked which it does not. I set it one day, and waited four days and they did not drop off. Link to post Share on other sites More sharing options...
djacobson Posted February 21, 2017 ID:1103441 Share Posted February 21, 2017 Are your groups imported from AD OU? Link to post Share on other sites More sharing options...
MisTechSpec Posted February 24, 2017 Author ID:1104100 Share Posted February 24, 2017 Yes they are. Link to post Share on other sites More sharing options...
djacobson Posted February 24, 2017 ID:1104128 Share Posted February 24, 2017 Make sure the PC's entry in AD is removed, then remove and re-add your AD OU as a group. Link to post Share on other sites More sharing options...
MisTechSpec Posted February 24, 2017 Author ID:1104140 Share Posted February 24, 2017 This is an issue that really needs to be fixed. Your solution does not make sense. Link to post Share on other sites More sharing options...
djacobson Posted February 24, 2017 ID:1104142 Share Posted February 24, 2017 The console's AD OU group function is a mirror of your AD structure, if the machine is off the network and cannot check in to the management console but still has an entry in AD \ computers, then the computer will still show up in the console because your AD OU sync to the management console is keeping the entry there. Does that make sense? Link to post Share on other sites More sharing options...
MisTechSpec Posted February 28, 2017 Author ID:1105073 Share Posted February 28, 2017 The computers have been removed from all AD OU groups. The feature in the console still does not work. I will not delete and re-add OU groups every-time I have just 1 computer to delete. It would be nice if a right click delete function could be programmed in the console to delete computers. This could not be that hard to fix. Link to post Share on other sites More sharing options...
djacobson Posted February 28, 2017 ID:1105120 Share Posted February 28, 2017 I gotta push back here a little bit, you are not understanding the consequences of what using an AD OU mirror entails. It's also not too hard to decommission a machine properly prior to removing it from your environment. A little more prep, saves a lot of clean up. The Client View right-click context-menu option "Remove Client(s)", is not available to you because you are using an AD imported OU as a group. Again I need to mention this function is purely a mirror of your AD users and computers. All adding of client entries, moving client entries, deleting client entries, changing tree order, editing computer/folder names etc, must be done within AD if you want it to reflect within the AD OU group mirror here in the console. The console has no authority over your AD, only access to it through LDAP queries. If the machine goes down and is unable to be booted or has been removed without AD decommission, the drop off timer should take care of it after you've removed the computer from AD users and computers. If not, the procedure is to resync your AD from the Admin tab or remove and re-add your AD OU group mirror. If you are using regular group folders that you've created within the console Client View, you can just right click and remove them from the view, even when they are offline Link to post Share on other sites More sharing options...
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