AVG Virus Flag up on every Startup Trojan horse Generic38.AFLR

[louishowe]

I am experiencing a AVG flagging up every morning telling me I have a Torjan Horse Generic38.AFLR Virus. I click Protect Me every time, but it comes back if I restart the system.

It is telling me the virus is in C:\Users\Quadra Optiplex 360\AppData\Local\Temp\Windows5955891407008661.dll

I have run the scans, attached to this log. Can someone help me please?

Many Thanks

Addition.txt

FRST.txt

Malware Scan 16.02.txt

[kevinf80]

Hello louishowe and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Run the following and post the produced logs. If you security alerts to any of the tools we try to run, either accept the alert or turn your security off..... Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan Scan within Archives are both on.... Leave all other settings to default.. Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply... Next, Download AdwCleaner by Xplode onto your Desktop.   Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Go here and click 'SCAN NOW' under 'ESET Online Scanner' save to your Desktop. Turn off the real-time scanner of any existing antivirus program before performing the online scan. Here's how Right click on and select "Run as Administrator" In the new Window accept the terms of service In the new Window select "Enable detection of potentially unwanted applictions" then expand "Advanced Settings" In the new Window checkmark (tick) the entries as shown, make sure "Clean threats automatically" is not checkmarked. Now select "Scan" In the new Window new virus database signatures will download, Do Not Select Stop The Window will progress showing the scan in action.... In the new Window if no threats are found, select "Delete applications data on close" then select "Finish" no log is produced, confirm that in your reply... If threats are found the following Window will open: Click on "Select All" then "Save to Text file" name and save that file, attach to your reply. Now select "Do not clean" and then close out.... Let me see those logs, also tell me if there are any remaining issues or concerns.... Thank you, Kevin...

fixlist.txt

Edited February 16, 2017 by kevinf80
typing error

[louishowe]

Hi Kevin,

Have done as you requested, looks like it found a fair amount..

ESET Threats 17.02.txt

AdwCleaner[C0].txt

Malware Scan 17.02.txt

[kevinf80]

Do you also have the log from FRST fix...? Also tell me if you have any remaining issues or concerns...

[louishowe]

Sorry - forgot to add it. My only concern is whether the virus has gone. I was worried about it constantly attacking me every time I started up.

You hear so much about virus's locking down pc's for ransoms or allowing remote access these days, its worrying.

Fixlog.txt

[kevinf80]

We catch and clear the infection with FRST, ESET only flags entries that are already in Quarantine. One point, the Malwarebytes scan did not have "Rootkits" enabled. Run MB again please...

Open Malwarebytes, select > "settings" > "protection tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan Scan within Archives are both on.... Leave all other settings to default..

Go back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply...

Let me see that log please....

Kevin....

Edited February 17, 2017 by kevinf80
typing error

[louishowe]

Sorry, see attached 

Malware Scan 2 17.02.txt

[kevinf80]

Thanks for the log, you should be good to go....

Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

 

[louishowe]

Thanks Kevin, Much appreciated!! 

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!