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Greetings,

I recently encountered a problem where sometimes when I wake my laptop from sleep, the login page is missing and I am unable to select any accounts or enter my password.

A video of my problem:
https://youtu.be/2mXHgH30WDQ

This problem occurs whether the laptop is plugged in or not. There are no touchscreens, fingerprint scanners, or IR cameras.

My Windows 10 Specs:

Edition: Windows 10 Home

Version: 1607

OS Build: 14393.693

System type: 64-bit operating system, x64-based processor.

I've been trying to figure out what is causing this issue for a while now and I would like to find a solution soon.

I appreciate everyone's time and help.

 

 

 

 

 

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