crash2004 Posted January 27, 2017 ID:1096507 Share Posted January 27, 2017 I have to add to this thread as well. I am having protection layers randomly turn off as well, Running the commands dcollins mentioned earlier I get "The specified service does not exist as an installed service" for all 3 commands. Rebooting, web control was still disabled but it did allow me to turn it back on manually. So far it seems to be working but it also did that before and randomly turned off. Running Windows 10, KIS 2016, 17.0.0.611, Malwarebytes 3.0.6.1458 Link to post Share on other sites More sharing options...
crash2004 Posted January 27, 2017 Author ID:1096522 Share Posted January 27, 2017 I just did a clean install of v3.0.6.1469 and all protection is working fine at the moment. http://iptest.malwarebytes.org/ gets blocked by Malwarebytes. Link to post Share on other sites More sharing options...
crash2004 Posted January 28, 2017 Author ID:1096838 Share Posted January 28, 2017 Yeah, it was too good to be true. Real-Time Protection layers turned off yet again, No changes to my system but I did notice KIS is running a rootkit scan around the same time the popup appeared. Link to post Share on other sites More sharing options...
crash2004 Posted January 30, 2017 Author ID:1097322 Share Posted January 30, 2017 Twice now KIS was running a rootkit scan and Malwarebytes web protection turned off and the only way to turn it back on is reboot and manually turn it on again after reboot. It will not start automatically. I'm waiting to see if it turns off again today after KIS does it's rootkit scan. Link to post Share on other sites More sharing options...
dcollins Posted January 30, 2017 ID:1097323 Share Posted January 30, 2017 @crash2004 it sounds like you have a different issue than we're trying to troubleshoot here. Most people in this thread are not having issues with Web Protection turning off, it's just not blocking things properly for them. Would you mind taking your discussion to a separate thread so we don't cause confusion here? There's another thread that sounds similar to yours over here: Link to post Share on other sites More sharing options...
crash2004 Posted January 30, 2017 Author ID:1097326 Share Posted January 30, 2017 Sure thing. Thanks Link to post Share on other sites More sharing options...
JohnBurns Posted January 30, 2017 ID:1097331 Share Posted January 30, 2017 12 minutes ago, dcollins said: @crash2004 it sounds like you have a different issue than we're trying to troubleshoot here. Most people in this thread are not having issues with Web Protection turning off, it's just not blocking things properly for them. Would you mind taking your discussion to a separate thread so we don't cause confusion here? There's another thread that sounds similar to yours over here: dcollins, thanks for your help - think you have a handle on what the problem is - hope you can solve it soon. Link to post Share on other sites More sharing options...
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