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On 1/26/2017 at 10:24 AM, dcollins said:
  1. Zip up the folder C:\ProgramData\Malwarebytes\mbamservice\logs
    Note: The ProgramData folder may be hidden, so you'll need to type the full path in or turn on the option to view hidden files

Thank you for mentioning the folder may be hidden - it is on my Win7 Pro system. This is repeated over and over again - I assume it relates to the failure to connect to your update servers:

Date Time Tick Count Process ID Thread ID Log Level Context Tag Function Name File Name Line Number Message 02/11/17 " 04:05:52.766" 3274242 06b8 0c78 DEBUG PEImportHash mb::common::pe::PEFile::GetImportString "PEImportHash.cpp" 647 "Could not get import directory data."

Hope you find this useful!

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On 2/11/2017 at 6:05 AM, Dragon40 said:

Thank you for mentioning the folder may be hidden - it is on my Win7 Pro system. This is repeated over and over again - I assume it relates to the failure to connect to your update servers:

Date Time Tick Count Process ID Thread ID Log Level Context Tag Function Name File Name Line Number Message 02/11/17 " 04:05:52.766" 3274242 06b8 0c78 DEBUG PEImportHash mb::common::pe::PEFile::GetImportString "PEImportHash.cpp" 647 "Could not get import directory data."

Hope you find this useful!

This message is actually ok and not an issue, thanks for checking though

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