drb147 Posted February 11, 2017 ID:1100870 Share Posted February 11, 2017 Hi. I've been using my licensed copy of Malwarebytes for years and just recently it seems to crash when I try to do a Database Update. I would not have noticed but I wanted to do a manual scan (as opposed to my normally scheduled nightly scan) and it iis failing. If I look back at the logs, they seem to stop about 2 weeks ago. Thoughts? drb Link to post Share on other sites More sharing options...
Firefox Posted February 11, 2017 ID:1100871 Share Posted February 11, 2017 Hello and Welcome! If you want to stay on version 2 like in your screen shot, you can try the steps in MBAM Clean Removal Process 2.x which most likely would correct your issue. If you want to update to the latest version, first uninstall version 2 using the same steps above but when you reinstall download version 3.0.6 form the main site and enter you account info to register it. Link to post Share on other sites More sharing options...
drb147 Posted February 11, 2017 Author ID:1100872 Share Posted February 11, 2017 Here is mb-check result. MB-CheckResult.txt Link to post Share on other sites More sharing options...
drb147 Posted February 11, 2017 Author ID:1100873 Share Posted February 11, 2017 OK FireFox, I will try to move to version 3 and report results. >>>> Fixed it. Thanks but guess it would be nice if there was a more automated way to figure this out? Link to post Share on other sites More sharing options...
Firefox Posted February 11, 2017 ID:1100874 Share Posted February 11, 2017 Glad you got it fixed, are you on version 3 now? There is info out there, but I must admit its not always easy to find the info. Link to post Share on other sites More sharing options...
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