ctnance Posted February 10, 2017 ID:1100681 Share Posted February 10, 2017 When I attempt to run both Malwarebytes Anti-Ramsonware and Malwarebytes Premium on my Windows 7 computer, I receive the error message: "Unable to connect to the Server." How do I correct this problem? Link to post Share on other sites More sharing options...
Aura Posted February 10, 2017 ID:1100682 Share Posted February 10, 2017 Hi ctnance If you're trying to run Malwarebytes 3.0 and Malwarebytes Anti-Ransomware, this is normal. The two programs cannot run together at this time on a system. If it possible to run them together if you downgrade to Malwarebytes Anti-Malware 2.2.1 though. Also, Malwarebytes 3.0 Premium bundles the Anti-Ransomware technology of Malwarebytes Anti-Ransomware as a built-in protection module, so running both of them on a system is redundant. Link to post Share on other sites More sharing options...
Dragon40 Posted February 11, 2017 ID:1100967 Share Posted February 11, 2017 I am running 3.0.6 - and it cannot connect to the server, thus cannot be updated. I brought this to the attention of support, but haven't received a response yet. I have been a happy MBAM user for longer than I can remember (yes, I pay for it, too), and version is the buggiest I've seen. That having been said, I have confidence these teething pains will be sorted out in due course. Link to post Share on other sites More sharing options...
Aura Posted February 11, 2017 ID:1100979 Share Posted February 11, 2017 Hi Dragon40 If you're running Malwarebytes 3.0.6 with Malwarebytes Anti-Ransomware Beta, please read my post above. Link to post Share on other sites More sharing options...
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