Real-Time Protection help

[jsljustin]

Hi,

I am getting the "real time protection layers are turned off" more now since the upgrade than before. It only happened to me once with malwarebytes 3.0.5, but it is happening regularly now with 3.0.6.

[Aura]

Hi jsljustin

Can you try the suggestions in the thread below and see if one works for you?

https://forums.malwarebytes.com/topic/195576-real-time-protection-layer-turning-off-try-this/

 

[jsljustin]

Turning on "Enable self-protection module early start" *seems* to have fixed the issue for me, but it is early days. Will report back if I get the issue again..

Also, when Malwarebytes reported that real-time protection was disabled, I opened the main interface, but the settings showed the real-time protection *was* enabled. Maybe some sort of reporting error?

Thanks.

Justin

[Aura]

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Also, when Malwarebytes reported that real-time protection was disabled, I opened the main interface, but the settings showed the real-time protection *was* enabled. Maybe some sort of reporting error?

There is some disparity sometimes with the right-click context menu and the main interface. Malwarebytes is working on fixing this.

Quote

I have done all the things above and it worked for a day or so and then I get the same problem.

If you tried the suggestions in celee's thread and they didn't work, then please create a new thread stating your issue and provide the information and logs asked in the thread below.

https://forums.malwarebytes.com/topic/190532-having-problems-using-malwarebytes-please-follow-these-steps/