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Hear, hear !! This is getting ridiculous. Obviously many of us are having exactly the same problem and we are all running around trying whatever new idea someone has as a fix.

Not what I expected from Malwarebytes. Just admit there is a problem and tell us when you will fix it.

4 hours ago, Ageless1946 said:

They need to stop treating this on a user by user problem and take an in depth look at the problem. Acknowledge it as the bug it is and let us know that it is indeed being addressed.

 

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4 hours ago, Ageless1946 said:

They need to stop treating this on a user by user problem and take an in depth look at the problem. Acknowledge it as the bug it is and let us know that it is indeed being addressed.

They know there is a problem, But not all of us have issues. EACH computer is different in hardware/software and as much info from everyone having issues is the only way this can be corrected.

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  • Root Admin

Yes, @WREadie

Yes, there is a problem for a handful of users. There are 10 million other computers running it okay but that doesn't help those that are having an issue. In "most", but not all of the computers I've helped with it is due to the computer itself being messed up and many errors in the Event Logs showing the computer is broken. There are a few computers that no matter what is done it does not work, but that number is very small. We are looking into though to see if we can still get it working even on these computers too.
 

If you're having an issue and would like some help with this then I need to get some logs please to see what's going on.

 

Please read the following and post back the 3 requested logs as an attachment.
 
Diagnostic Logs
 
Thank you

Ron

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