Why are there so many negative comments.

[TONYBEE]

I think it is only fair to speak up about Malwarebytes 3. I have used Malwarebytes for quite some time now and never had any problems.

Recently I upgraded to Malwarebytes 3.00 before reading all the negative comments here on the forum, which was lucky for me, if I had

seen them it would have put me off upgrading to Version 3.

I would like to point out that I have had no problems whatsoever with Malwarebytes 3.06. It works perfectly, stopping all the dangerous

Trojans and viruses that are so common today. The web protection is very welcome and useful and it works perfectly all the time, so my

advice to all those that are being put off is, just try it. I suspect that for the majority it does what it is supposed to. Thanks to all the team.

 

[Telos]

This is a forum where users come for support. If they didn't have a problem they would not be posting - or they would be helping other users experiencing difficulties. So of course the forum is going to be predominantly full of issues. This isn't a social gathering place. If you're looking for that go here:

https://forums.malwarebytes.com/forum/35-general-chat/

[TONYBEE]

Sorry Telos

I was just trying to be helpful. I thought a forum was a place where helpful advice was sought, and that is what I intended my post to reflect.

[Porthos]

2 hours ago, Telos said:

This is a forum where users come for support. If they didn't have a problem they would not be posting - or they would be helping other users experiencing difficulties. So of course the forum is going to be predominantly full of issues. This isn't a social gathering place. If you're looking for that go here:

https://forums.malwarebytes.com/forum/35-general-chat/

I have to disagree with you. It is good to see people mention that they are NOT having a issue. MANY are not and no one complaining see or cares that there are people including myself and the majority of my 100's of clients are not having issues that a "proper" uninstall and reinstall with exclusions wont fix.

In my opinion it helps those coming for help that Malwarebytes is not completely screwed up and some of the issues are not affecting everyone.

If more people with issues would just complain less and work with support and submit the need logs and be patient or revert back to version 2 after the needed logs are submitted things would get corrected faster.

And yes I am looking forward to an Uninstall tool that will clean all things Malwarebytes in one go.

 

Edited February 6, 2017 by Porthos

[TONYBEE]

Porthos said

1 hour ago, Porthos said:

.

And yes I am looking forward to an Uninstall tool that will clean all things Malwarebytes in one go.

 

I did have a small problem when I first tried to update to Malwarebytes 3.00. I tried the Uninstall Malwarebytes tool  and the new version still wouldn't install properly. I did a registry search for 'malwarebytes' and deleted all references, did a further search on my hard drive and deleted all references to 'malwarebytes'. After a reboot, Malwarebytes installed and has since been working perfectly. So I must agree with you, an uninstall tool that will clean all things would be welcome.