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Geniuslink (geni.us) still being falsely flagged as malicious


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Hi,

I work for a link shortening service called Geniuslink (https://www.geni.us) which provides our clients with the ability to create shortened links that automatically send their customers to the best destination to purchase their products or view their content. Our site is only used to shorten and add custom rules to links, and we strictly monitor the links that are built to ensure that no one is using the service to create spam links.

After a few customers reported that we were being flagged as a malicious site, we submitted a post requesting that our site be removed from the Malwarebytes blacklist. We talked with Zynthesist, as well as a member of the support team via (corporate-support@malwarebytes.org), and were told that our domain would be added to the whitelist.

However, another one of our clients reached out to us today saying that they: 

Quote

"received MULTIPLE responses saying that the Geni.us link was generating a warning message from the website/tool called "Malware Bytes.""

We really don't want our customers to think that there's anything to be concerned about while using our service, so is there anyway to verify that we have been successfully removed from the blacklist?

Thank you for you assistance, we'd appreciate getting this taken care of as soon as possible. 

 

Edited by Geniuslink
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This was unblocked on the 16th of January.

If possible, please post a protection log so we can see what is going on (I can't reproduce the block since it was removed)

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