another "unable to connect the service" topic

[Leandrusi]

Downloaded malwarebytes 3.0 and installed it, when I try to run it I get "unable to connect..."

Im in Windows xp (yes xp)

What can I do to get malwarebytes to work? Thanks in advance

[Aura]

Hi Leandrusi

What other Antivirus, Antimalware, Firewall, security product, etc. do you have installed on your system if any?

Also, did you do a clean install of Malwarebytes 3.0.6, or did you install it over a previous installation (like 2.2.1 or a past 3.0 version)?

[Leandrusi]

On 3/2/2017 at 10:04 AM, Aura said:

Hi Leandrusi

What other Antivirus, Antimalware, Firewall, security product, etc. do you have installed on your system if any?

Also, did you do a clean install of Malwarebytes 3.0.6, or did you install it over a previous installation (like 2.2.1 or a past 3.0 version)?

Hi thanks for answering, I have no antimalware or antivirus, nor any proteccion software. Only thing Ive runned esset online scanner I think It makes you install something?.

And I dont have any previous version os MB, you see Ive done a fresh windows reinstall I have nothing....

[Aura]

Alright, that error can usually be fixed by re-running the installer. Can you give this a try and see how it goes?

https://forums.malwarebytes.com/topic/191805-malwarebytes-30-known-issues/