Quarantine files removal

[Cornerstone]

Can someone please help with how to remove the files in the quarantine folder. Windows gives me a 'you must be an administrator" error ( I am the administrator ). I tried File Assassin and another file removal program - neither help.

 

I need these gone because the Malwarebytes scan dies in this folder and will not continue. I do not need the contents of it so I just want to delete the files.

 

Thank you in advance. Feel free to email me a response if you want - that is fine too.

 

Todd.

[dcollins]

These files are protected by Malwarebytes. If you want to delete them, you can open up Malwarebytes, go to the Quarantine tab, select the items you want to delete and click the delete button

[Cornerstone]

dcollins - Thanks for the speedy response.

I'd love to do as instructed - however - the product was removed and then reinstalled. The reinstalled product does not "see" the files therefore I do not have a Quarantine Tab

Any other suggestions are greatly appreciated.

 

Todd.

[dcollins]

If you completely shutdown Malwarebytes by right clicking the icon in the system tray and choosing Quit Malwarebytes, you should then be able to delete the files.

[Cornerstone]

dcollins - out of time today - will attempt tomorrow and post result - thanks!

 

Todd.