Afraid to update to 306!

[Brattinella]

I have been using your wonderful free version for a long time.  When I was notified a new version was available, I updated from 221 to 305, and paid for two years.  Now, I keep getting these popups!  So, I've been reading this forum for three days now, and it is confusing. 

Is this new version working right?  Should I uninstall back to version 221?  If I deactivate my key, and uninstall it, the icon will be gone from the taskbar to update it!

I'm old and cranky, and need help!  Thanks!

[ultra07]

3.0.6.1469 is working great for me. I have had no problem with it. The same cannot be said for earlier versions of 3.0. UPGRADE!

[Brattinella]

Thanks, but I need a whole lot more help than that.. For now, I have turned off as many update items so it won't pop up.  I need detailed help on uninstall, deactivate, install, etc.

[Aura]

Hi Brattinella

Malwarebytes 3.0.6 is considered stable enough to be pushed through auto-upgrade for Malwarebytes 2.x users. So you have three options:

1) Either stay on your current 2.2.1 and wait for another Malwarebytes 3.0 release (like 3.0.7 or else) if you're not sure if you want to upgrade now;
2) Lurk the forums for the next couple of days and see if Malwarebytes 3.0.6 looks stable enough for you to upgrade;
3) Upgrade to Malwarebytes 3.0.6 right now and see how it goes;

In any case, we'll be ready to assist you shall you encounter any issues.

Edit: Just read your new post, you're ready to upgrade to 3.0.6, but need instructions, right?

Edited January 28, 2017 by Aura

[Brattinella]

1 minute ago, Aura said:

Hi Brattinella

Malwarebytes 3.0.6 is considered stable enough to be pushed through auto-upgrade for Malwarebytes 2.x users. So you have three options:

1) Either stay on your current 2.2.1 and wait for another Malwarebytes 3.0 release (like 3.0.7 or else) if you're not sure if you want to upgrade now;
2) Lurk the forums for the next couple of days and see if Malwarebytes 3.0.6 looks stable enough for you to upgrade;
3) Upgrade to Malwarebytes 3.0.6 right now and see how it goes;

In any case, we'll be ready to assist you shall you encounter any issues.

Edit: Just read your new post, you're ready to upgrade to 3.0.6, but need instructions, right?

Yes, thank you for responding!  I do need instructions, do you need info about my system?

[Aura]

You're lucky since @celee just provided these instructions in another thread. If you need more details on any of the steps, let me know and I'll help you.

https://forums.malwarebytes.com/topic/195190-malwarebytes-30/#comment-1096640

 

[tazmo8448]

I'm having issues also with the new update on my Premium account...I recently purchased Premium (11/2017) and went with the new update within the last few hours and it is causing errors in Event Viewer plus it is slow to activate once I restart back to my desktop (thus causing those event errors).

 

Should I go back to the older version? Is that possible? Plus upon the update I noticed Anti-Exploit was removed...is this included with the new update?

Edited January 28, 2017 by tazmo8448
added info

[Maurice Naggar]

Hi tazmo8448,  What is the issue / what is it ?  what happened ?  Details would be good.

[Aura]

Quote

Plus upon the update I noticed Anti-Exploit was removed...is this included with the new update?

Since Malwarebytes 3.0 includes Anti-Exploit protection (it is now built-in), Malwarebytes Anti-Exploit will be uninstalled upon 3.0 install.

[Brattinella]

2 minutes ago, Aura said:

You're lucky since @celee just provided these instructions in another thread. If you need more details on any of the steps, let me know and I'll help you.

https://forums.malwarebytes.com/topic/195190-malwarebytes-30/#comment-1096640

 

Thank you!  I am running Win 8 (no updates) FF v 029.  Yes, I know it is old, but I like it.  Also ABplus, NoScript,  and Ghostery.

[tazmo8448]

the issue i seem to be having is upon restarts(after the update) MBAM is slow to activate thus causing Event ID errors...plus it removed Anti-Exploit I had running. Is this normal?

okay while i was typing this i see that the new update includes Anti-Exploit (good deal!)

 

Edited January 28, 2017 by tazmo8448

[Aura]

Quote

I am running Win 8 (no updates) FF v 029. 

You are at risk of being infected with this setup sadly. Consider updating your Windows 8 (to at least 8.1) and Firefox.

Quote

plus it removed Anti-Exploit I had running. Is this normal?

See my post here:

https://forums.malwarebytes.com/topic/195205-afraid-to-update-to-306/?do=findComment&comment=1096700

 

Edited January 28, 2017 by Aura

[Maurice Naggar]

brattinella, It does not matter what browser you use, or the browser add-ons.   Upgrading Malwarbytes to the latest release does not affect your browser.

[Brattinella]

1 minute ago, Aura said:

You are at risk of being infected with this setup sadly. Consider updating your Windows 8 (to at least 8.1) and Firefox.

Oh, dear.  I just purchased Premium 3 days ago.  Would I be safe if I went with version 221?  Do you have that version available?

[Maurice Naggar]

tazmo8448. If you are having crashes or issues  < you said event id>  then open up a whole new thread  of your own.

This thread is now way too many folks with not all the same issues.

[tazmo8448]

Meanwhile back at the ranch...is the slow start up that is causing Event Errors normal or should I follow that link and uninstall then re-install?

[Maurice Naggar]

what is it you call "event errors"?

where?  in Windows ?  in the Windows system event log?

[tazmo8448]

Sorry I thought I was answering your previous question....I'll just try a reinstall...

 

Event errors are the the errors shown in Event Viewer with ID's an MBAM is at the top of the list upon restarts

Edited January 28, 2017 by tazmo8448
added info

[Brattinella]

10 minutes ago, Maurice Naggar said:

brattinella, It does not matter what browser you use, or the browser add-ons.   Upgrading Malwarbytes to the latest release does not affect your browser.

So, what will work best given my parameters previously quoted?

[Maurice Naggar]

To brattinela, no do not go to the old version 2.2.1  There is no need for that.  Plus you would be regressing  ( version 3.0.6 has more protections).

What Aura was telling you, was that using a ancient version of Firefox puts your pc at high risk.  Get your Firefox browser updated.

[Maurice Naggar]

to bratinella, see the post by celee

 

 

[Brattinella]

12 minutes ago, Maurice Naggar said:

To brattinela, no do not go to the old version 2.2.1  There is no need for that.  Plus you would be regressing  ( version 3.0.6 has more protections).

What Aura was telling you, was that using a ancient version of Firefox puts your pc at high risk.  Get your Firefox browser updated.

I am using FF v 029 for a reason.  If I upgrade it, it will mess with all the rest of my programs and add-ons.  Why did the free version 221 work, and this new one will not?

 

Seriously, it worked just fine until I paid for it!  Two years worth.

Edited January 28, 2017 by Brattinella

[Brattinella]

I would love it if you gave me a copy of 221 to download.  My husband is running the same FF with MBAM 221 with no problems.  Thanks!

Can I use my premium key on the free version?  Would that work?

[Aura]

By 221, do you mean, Malwarebytes 2.2.1? If so, you can download it from the link below.

https://support.malwarebytes.com/customer/portal/articles/1835314?b_id=6438

Also, your licence can be used to activate Malwarebytes 3.0, yes.

[Maurice Naggar]

Brattinella.  I would like to be sure you are aware, version 2.2.1 is not the ultimate complete way to go for the future.  Version 2.2.1 will eventually fall out of support.

I also have a concern about the possible mis-impression ( whether said or unsaid, implied or not) or "linkage" to any version of Firefox.  The current Firefox browser release is 51.0.1

I would ask, why stick to a much older Firefox  version ?   There is no reason to link whether one gets Malwarebytes 3.0.6  based on  a Mozilla Firefox.