Issue with Real time Protection in MBAM 3.0

[jauner]

I have MBAM 3.06 installed in windows 10 and real time protection will not start up.  I have followed the process posted on the forums for the uninstall and reinstall and it still will not start up.

 

Please help.

[Telos]

Post your logs and info per this...

 

[jauner]

Attached MBAM Logs.  OS is windows 10.0.14393 N/A Build 14393.

MBAMSERVICE.zip

[jauner]

Basically if I go to the settings and the protection tab and turn real time protection to on it just stays on starting forever.

[dcollins]

Which module is stuck in starting?

[jauner]

Web protection

[dcollins]

Can you grab some information for me please so we can try to figure out what's going on?

1. Please download Farbar Recovery Scan Tool from here http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ and save it to your desktop.
   Note: You need to run the version compatible with your system.
   **After you click the Download Now 64-bit, or the Download Now 32-bit, another page will open — DO NOT CLICK ANY ADDITIONAL 'download now' buttons, just wait and look toward the bottom of your browser for the option to Run or Save. Click Save.
2. Double-click to run it. When the tool opens click Yes to the disclaimer.
   Note: If you are prompted by Windows SmartScreen, click More info followed by Run anyway.
3. Click the Scan button.
4. When the scan has finished, it will save 2 logs  in the same directory the tool was run from.  Please attach the following logs:
   Addition.txt
   FRST.txt 
5. Make sure Malwarebytes it closed by right clicking the system tray icon and choosing Quit Malwarebytes
6. Open up Malwarebytes
7. Go to Settings -> Application
8. Find the Event Log Notification setting and turn it on
9. Go to Settings -> Protection
10. Try to turn on Web Protection
11. Wait 2-3 minutes while it sticks in Starting...
12. Zip up the following folder: C:\ProgramData\Malwarebytes\MBAMService\logs by right clicking the logs folder and choosing Send To -> Compressed (Zipped) folder
13. This will create a zip file on your desktop
14. Please upload the zip file and the two log files from step 4 above to your reply

 

[jauner]

attached are logs from MBAM and txt files from fubar program.  Once I quit MBAM and opened it back open the web protection did start

MBAMSERVICE (2).zip

Addition.txt

FRST.txt

[DanFlak]

FYI - going to the system tray and quitting Malwarebytes off and turning it back on also worked for me. Rebooting the computer prior didn't. It seems like something gets "toggled" in this process. I didn't do anything else.