Mred0938 Posted January 26, 2017 ID:1096292 Share Posted January 26, 2017 I have been having Nemours problems with my prime malewarebyt. In the past I have had some email contact with there customer support. But of late I have heard nothing back from the emails I have sent them. Also do not try to call them as they can not locate anybody. Link to post Share on other sites More sharing options...
Aura Posted January 26, 2017 ID:1096313 Share Posted January 26, 2017 Hi Mred Did you check in your Spam Folder if you received any emails from Malwarebytes? Sometimes they can end up in your Junk folder, so I would check there first. Also, when did you email the support? cc @bdubrow Link to post Share on other sites More sharing options...
Administrators celee Posted January 26, 2017 Administrators ID:1096330 Share Posted January 26, 2017 (edited) Hi @Mred0938, sorry to hear that you are not satisfied with your experience with our support team. I can see in our support ticket portal that you and our support agent Maurice have exchanged several emails over the past two-plus weeks. Maurice reached out to you three days ago and has not heard back. He reached out again eight hours. If you would like our support team to continue assisting you, please reply back to Maurice's email. If you do not see his email, please check your spam or junk mail folder. Thanks, Cecile Edited January 26, 2017 by celee Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now