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MBAMService Stopping 3.0.6 Version Upgrades - Access Denied Code 5


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@dcollins

I just tried to upgrade from 1458 to 1469, and once again got an "access denied code 5 error" when the installation routine hit the MBAMService.  This same behavior was seen when I upgraded from Version 3.0.5 to Version 3.0.6.1458.  This time I did disable MBAM Self-Protection before starting the upgrade.  In both instances, the anit-virus scanning modules of Bitdefender 2017 Total Security were disabled.

When I went to "Services.msc" under elevated command prompt, the MBAMService was showing as "stopping" and nothing could be done, except right-click, select Properties, and set the service to "Disabled" and then reboot.  Once I did that, I was able to upgrade my version of MBAM to 1469, which is how I resolved it the first time.  I will see whether this behavior occurs on my laptop when I have it on tomorrow.

Submitted for your information.  Have a great day.

Regards,
-Phil

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@dcollins

Thank you for your post.  Just an update.  I upgraded my laptop this afternoon from 3.05 to the 1469 version of 3.06, and there were no installer errors.  It upgraded just fine.  Seems MBAM3 likes my laptop, but is annoyed with my tower.  Go figure.

That will be good news if the installer issues, affecting some computers are now, hopefully, resolved.

Have a great day.

Regards,
-Phil

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