Won't install on my 10.12 Sierra Mac

[braven123]

I've downloaded malwarebytes a couple of times now, and it won't open. 

I've tried moving to different folders, etc.  

What am I doing wrong?  Nothing opens, there is no option to drag to applications.  

[treed]

If what you downloaded is named mb3-setup.exe, that is the Windows version of the software. You'll find the Mac version here:

https://malwarebytes.com/mac

If the file you downloaded is named MBAM-Mac-1.2.5.dmg, then that's the Mac version. To install it, see the video here:

https://support.malwarebytes.com/customer/en/portal/articles/2050091-how-do-i-install-anti-malware-for-mac-?b_id=9511

If what you're seeing doesn't match that, please specify what you're seeing that is different.

[braven123]

Thank you.  Worked great.  Had to restart the computer after downloading the dmg.  Then it worked just fine.  

 

1. I downloaded using Chrome.
2. Moved to my desktop from downloads folder.
3. Restarted my MacBook Pro.
4. Then followed the instructions dragging to applications, etc...

Worked great.  Will definitely purchase a license.  

[treed]

That's very odd... it suggests some kind of glitch in your system. I wouldn't worry about it, though, unless that kind of thing becomes a recurring problem.

Also, note that we currently don't have a consumer Mac product to purchase. We only have a premium version of our Windows software at this time.