longbid Posted January 23, 2017 ID:1090602 Share Posted January 23, 2017 Tried to update ver 2.21 to ver 3.06 and Norton blasted it. Link to post Share on other sites More sharing options...
Aura Posted January 23, 2017 ID:1090608 Share Posted January 23, 2017 This is a false positive from Norton. If you downloaded Malwarebytes 3.0.6 from the link provided in the Release Preview thread, it is safe to run. I would disable Norton while you install Malwarebytes and before enabling it again, add Malwarebytes' files and folders to Norton's exception list. You should also report that false positive to Symantec. Link to post Share on other sites More sharing options...
longbid Posted January 23, 2017 Author ID:1093799 Share Posted January 23, 2017 Ok I will try that. I am trying to install now. Getting an error can not replace MBAMUsc.exe . Attached screenshot Thanks Link to post Share on other sites More sharing options...
Porthos Posted January 23, 2017 ID:1093800 Share Posted January 23, 2017 Click ignore... Link to post Share on other sites More sharing options...
Aura Posted January 24, 2017 ID:1093851 Share Posted January 24, 2017 There's two way to proceed with this error: either you click on the "Ignore" button (like @Porthos suggested), let Malwarebytes install and see if it works, and if it doesn't, we'll have to uninstall Malwarebytes 3.0 and run a FRST fix to remove the self-protection service and driver. Let me know if the first option fails, and I'll provide you instructions for the FRST fix. Link to post Share on other sites More sharing options...
POLAR Posted January 24, 2017 ID:1093938 Share Posted January 24, 2017 Get rid of that Norton, seriously. Link to post Share on other sites More sharing options...
longbid Posted January 24, 2017 Author ID:1093962 Share Posted January 24, 2017 Norton has saved my a*s plenty of times and will not get rid of it. Thanks for your input though. Link to post Share on other sites More sharing options...
Aura Posted January 24, 2017 ID:1093964 Share Posted January 24, 2017 Did you try @Porthos suggestion yet longbid? Link to post Share on other sites More sharing options...
longbid Posted January 25, 2017 Author ID:1094081 Share Posted January 25, 2017 Yes clicked ignore and started to install then I came across three more files that would not update. I did not get to complete the install and it rolled back. Protection is not started I will wait to reboot. Uploading file to the cloud now. I will have to wait to reboot. I will let all know. Thanks for your concerns. Link to post Share on other sites More sharing options...
Aura Posted January 25, 2017 ID:1094083 Share Posted January 25, 2017 I see that you installed 3.0.5. Please download and install 3.0.6 (the newest version) instead. https://forums.malwarebytes.com/topic/194279-malwarebytes-306-release-preview-now-available/ Link to post Share on other sites More sharing options...
longbid Posted January 25, 2017 Author ID:1095794 Share Posted January 25, 2017 Aura, That is where I am getting these conflicts. Trying to install version 3.0.6. I am now back to version 3.0.5 after the unsuccessful update to 3.0.6. I am fearful of trying to update now. I had version 2.21.8.9 and never received a notification to upgrade to ver 3 and this was common place as seen in another forum. Reasoning was Version 3 was not up to snuff. I am totally confused at this point. Glad I still have Norton! Link to post Share on other sites More sharing options...
Aura Posted January 25, 2017 ID:1095806 Share Posted January 25, 2017 Uninstall Malwarebytes 3.0.5, then follow dcollins instructions in the post below for the FRST fix. Once you're done, you should be able to install 3.0.6. https://forums.malwarebytes.com/topic/191353-cannot-delete-mbae64sys/?do=findComment&comment=1086379 Link to post Share on other sites More sharing options...
longbid Posted January 25, 2017 Author ID:1095810 Share Posted January 25, 2017 Thanks will give it a try. Why so much user interaction for a new update? Seems buggy! Oh well. Mike Link to post Share on other sites More sharing options...
longbid Posted January 25, 2017 Author ID:1095868 Share Posted January 25, 2017 Just need more information. Do I have to de-activate the program for the un-install? I see a new version is available also. I tried to update through the UI of version 305 and that was a no go. Thanks Link to post Share on other sites More sharing options...
Krusty Posted January 25, 2017 ID:1095878 Share Posted January 25, 2017 You shouldn't have any problem from Norton with MB 3.0.6.1469 Link to post Share on other sites More sharing options...
Aura Posted January 25, 2017 ID:1095901 Share Posted January 25, 2017 2 hours ago, longbid said: Just need more information. Do I have to de-activate the program for the un-install? I see a new version is available also. I tried to update through the UI of version 305 and that was a no go. Thanks Deactivate the licence before uninstalling it, yes. And yes, install the new version after. https://forums.malwarebytes.com/topic/195049-malwarebytes-306-released/ Link to post Share on other sites More sharing options...
longbid Posted January 26, 2017 Author ID:1096253 Share Posted January 26, 2017 Aura, I have the new version installed. I had the same initial error and clicked ignore as suggested by @ Porthos. Things are wonderful again in my world. Thank all very much for the help. Link to post Share on other sites More sharing options...
Aura Posted January 26, 2017 ID:1096324 Share Posted January 26, 2017 Glad to see that you got it working longbid and no problem, you're welcome Link to post Share on other sites More sharing options...
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