Please Help...Had System Security 2009 virus

[tmac15]

Hi there, I had the system security 2009 virus and had thought I had gotten rid of it. At first I was not able to do anything at all but I was able to locate the virus in the C://Documents and Settings directory and delete it. After that I had to rename the setup and program file of mbam to allow it to run. It had found a bunch of infections and got rid of them but 1 of them kept reappearing and whenever I search or try to update my anti-virus software it wont let me or will redirect my search to some other site. The file that keeps popping up is called C:\WINDOWS\system32\uacinit.dll and keeps coming back on reboot. Please help me get rid of this virus once and for all as I have being trying terribly hard to do so myself but have failed .

Here are my most recent mbam and hijack this logs.

Malwarebytes' Anti-Malware 1.39

Database version: 2429

Windows 5.1.2600 Service Pack 3

7/16/2009 1:44:27 AM

mbam-log-2009-07-16 (01-44-27).txt

Scan type: Quick Scan

Objects scanned: 110582

Time elapsed: 16 minute(s), 41 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:42:57 AM, on 7/16/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

C:\WINDOWS\system32\igfxext.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe

C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe

C:\Program Files\Pure Networks\Network Magic\nmapp.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe

C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Registry Mechanic\RegMech.exe

C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Java\jre1.6.0_03\bin\jucheck.exe

C:\Program Files\Malwarebytes' Anti-Malware\iwinr.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\Iexplore.exe

C:\Program Files\Internet Explorer\Iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig?hl=en

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [sonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

O4 - HKLM\..\Run: [TVTunerLib] C:\Program Files\Common Files\Sony Shared\TVTunerLib\TVTLInstTool.exe

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [VZRemoteCommander] C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe

O4 - HKLM\..\Run: [PartSeal] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [RogersServicepointAgent.exe] "C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe" /AUTORUN

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H

O4 - HKUS\S-1-5-21-834786758-2858637927-504716063-1007\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Home')

O4 - HKUS\S-1-5-21-834786758-2858637927-504716063-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Home')

O4 - HKUS\S-1-5-21-834786758-2858637927-504716063-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Home')

O4 - HKUS\S-1-5-21-834786758-2858637927-504716063-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')

O4 - Startup: Cyber-shot Viewer Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O20 - AppInit_DLLs: C:\DOCUME~1\LJiG'\LOCALS~1\Temp\492903591059mmx.dll

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe

O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe

O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--

End of file - 11976 bytes

[AdvancedSetup]

Please disable your current Anti-Virus and download and run the following scanner.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Please visit this webpage for instructions for downloading ComboFix to your

DESKTOP

:

how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run

ComboFix.exe

on your DESKTOP and not from any other folder.

Also,

DO NOT

click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

ComboFix.exe

ComboFix.exe

ComboFix.exe

Note:

The

Windows Recovery Console

will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Click
  Yes
  to allow ComboFix to continue scanning for malware.
  
  
• When the tool is finished, it will produce a report for you.
  
  
• Please post the
  C:\ComboFix.txt
  along with a
  new HijackThis log
  so we may continue cleaning the system.
  
  

[tmac15]

I was able to download ComboFix.exe to my desktop but I double click it and chose the "Run" option and nothing happens I dont get an error message or anything. This was the same problem I had with mbam.exe where I had to rename it. But I am not sure if that is what I should do with the combofix file?

[tmac15]

Please help, im not sure how to proceed from here. I know you guys are really busy and I appreciate that you even take the time to help.

[AdvancedSetup]

Please review the FAQ for a possible solution.

Please especially check Issue# 5

If that does not work and you can't get Combofix running in SAFE MODE by renaming it either then let me know.

[AdvancedSetup]

Please post a status update.

Thanks

[tmac15]

Hi sorry that I took so long to reply, here is the C:\ComboFix.txt and the new HijackThis log:

ComboFix 09-07-14.08 - LJiG' 07/18/2009 14:01.1.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.135 [GMT -4:00]

Running from: c:\documents and settings\LJiG'\Desktop\rnd12fight.exe

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\LJiG'\Local Settings\Temporary Internet Files\fbk.sts

c:\recycler\S-1-5-21-1644491937-1292428093-725345543-1003

c:\recycler\S-1-5-21-246832256-3006914963-493307199-1003

c:\recycler\S-1-5-21-3293920870-4118683337-1468059775-1003

c:\recycler\S-1-5-21-3843383203-484177343-40149049-1003

c:\windows\setup.exe

c:\windows\system32\drivers\hjgruifslwjque.sys

c:\windows\system32\drivers\UACbgixbhxdorbdxuwkm.sys

c:\windows\system32\hjgruinyyxbsou.dll

c:\windows\system32\hjgruipoyevuou.dat

c:\windows\system32\hjgruitvjhiavc.dll

c:\windows\system32\hjgruiumkkbjya.dat

c:\windows\system32\UACbfedhrbslftqsnsrc.dll

c:\windows\system32\UACcqrbivglmycvnvvcl.dll

c:\windows\system32\UACgeiqawgyrveglobau.dat

c:\windows\system32\UACgxpwupkooyxllrlcx.dll

c:\windows\system32\uacinit.dll

c:\windows\system32\UACrmkmkndjooyihdlyd.dll

c:\windows\system32\UACrtphdltpqdkdrrxal.dll

c:\windows\system32\UACtcuumxrqxakhtvubh.db

c:\windows\system32\uactmp.db

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Service_hjgruisrwskkcv

-------\Service_UACd.sys

((((((((((((((((((((((((( Files Created from 2009-06-18 to 2009-07-18 )))))))))))))))))))))))))))))))

.

2009-07-16 05:42 . 2009-07-16 05:42 -------- d-----w- c:\program files\Trend Micro

2009-07-15 02:49 . 2007-04-19 15:36 48384 ----a-w- c:\windows\system32\drivers\rp_pkt32.sys

2009-07-15 02:43 . 2009-07-15 04:58 -------- d-----w- c:\program files\Rogers Online Protection

2009-07-15 02:13 . 2009-07-15 02:15 58219576 ----a-w- c:\documents and settings\LJiG'\Application Data\Rogers Online Protection\Rogers Servicepoint Agent\downloads\Rogers_Online_Protection.15724.exe.dir\Rogers_Online_Protection.exe

2009-07-14 19:44 . 2009-07-14 19:44 -------- d-----w- c:\documents and settings\LJiG'\Application Data\Malwarebytes

2009-07-14 19:34 . 2009-07-14 19:34 -------- d-----w- c:\program files\MSXML 4.0

2009-07-14 19:21 . 2009-07-13 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-07-14 19:21 . 2009-07-14 19:21 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Malwarebytes

2009-07-14 19:21 . 2009-07-13 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-07-14 18:51 . 2009-07-15 17:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-07-14 17:40 . 2009-07-14 17:42 58219576 ----a-w- c:\documents and settings\LJiG'\Application Data\Rogers Online Protection\Rogers Servicepoint Agent\downloads\Rogers_Online_Protection.19169.exe.dir\Rogers_Online_Protection.exe

2009-07-14 15:07 . 2009-07-14 15:07 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple

2009-07-14 07:41 . 2009-07-14 07:41 -------- d-sh--w- c:\documents and settings\LocalService\PrivacIE

2009-07-14 07:41 . 2009-07-14 07:41 -------- d-sh--w- c:\documents and settings\LocalService\IECompatCache

2009-07-12 01:35 . 2009-07-12 01:38 58219576 ----a-w- c:\documents and settings\LJiG'\Application Data\Rogers Online Protection\Rogers Servicepoint Agent\downloads\Rogers_Online_Protection.26500.exe.dir\Rogers_Online_Protection.exe

2009-07-11 23:13 . 2008-12-11 12:38 159600 ----a-w- c:\windows\system32\drivers\pctgntdi.sys

2009-07-11 23:13 . 2009-04-03 15:18 130936 ----a-w- c:\windows\system32\drivers\PCTCore.sys

2009-07-11 23:13 . 2008-12-18 16:16 73840 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys

2009-07-11 23:13 . 2009-07-11 23:14 -------- d-----w- c:\program files\Common Files\PC Tools

2009-07-11 23:13 . 2008-12-10 15:36 64392 ----a-w- c:\windows\system32\drivers\pctplsg.sys

2009-07-11 23:12 . 2009-07-12 00:05 -------- d-----w- c:\program files\Spyware Doctor

2009-07-11 23:12 . 2009-07-11 23:12 -------- d-----w- c:\documents and settings\LJiG'\Application Data\PC Tools

2009-07-11 23:12 . 2009-07-11 23:12 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\PC Tools

2009-07-11 22:00 . 2009-07-18 18:00 -------- d---a-w- c:\docume~1\ALLUSE~1\APPLIC~1\TEMP

2009-07-11 21:21 . 2009-07-11 21:23 58219576 ----a-w- c:\documents and settings\LJiG'\Application Data\Rogers Online Protection\Rogers Servicepoint Agent\downloads\Rogers_Online_Protection.6334.exe.dir\Rogers_Online_Protection.exe

2009-07-11 19:33 . 2009-07-11 19:33 46640 ----a-w- c:\windows\system32\msln.exe

2009-07-11 19:07 . 2009-07-11 19:09 58219576 ----a-w- c:\documents and settings\LJiG'\Application Data\Rogers Online Protection\Rogers Servicepoint Agent\downloads\Rogers_Online_Protection.18467.exe.dir\Rogers_Online_Protection.exe

2009-07-11 18:59 . 2009-07-11 18:59 -------- d-sh--w- c:\documents and settings\Administrator\IECompatCache

2009-07-11 18:58 . 2009-07-11 18:58 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE

2009-07-10 20:07 . 2009-07-15 04:58 -------- d-----w- c:\documents and settings\LJiG'\Application Data\Rogers Online Protection

2009-07-10 20:06 . 2009-07-15 04:58 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Rogers Online Protection

2009-07-10 04:17 . 2009-07-10 04:17 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache

2009-07-06 00:16 . 2009-07-06 00:16 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

2009-07-04 23:57 . 2009-07-04 23:58 -------- d-----w- c:\program files\QuickTime

2009-07-04 23:57 . 2009-07-04 23:57 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Apple Computer

2009-07-04 23:53 . 2009-07-04 23:53 -------- d-----w- c:\program files\Apple Software Update

2009-07-04 23:53 . 2009-07-04 23:53 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Apple

2009-07-04 23:24 . 2009-07-04 23:24 -------- d-sh--w- c:\documents and settings\LJiG'\IECompatCache

2009-07-04 23:22 . 2009-07-04 23:22 -------- d-sh--w- c:\documents and settings\LJiG'\PrivacIE

2009-07-04 23:18 . 2009-07-04 23:18 -------- d-sh--w- c:\documents and settings\LJiG'\IETldCache

2009-07-04 18:22 . 2009-07-04 18:22 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache

2009-07-04 17:09 . 2009-06-02 10:12 102912 -c----w- c:\windows\system32\dllcache\iecompat.dll

2009-07-04 17:08 . 2009-07-04 17:09 -------- d-----w- c:\windows\ie8updates

2009-07-04 17:06 . 2009-04-30 21:22 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll

2009-07-04 17:06 . 2009-04-30 21:22 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll

2009-07-04 16:59 . 2009-07-04 17:05 -------- dc-h--w- c:\windows\ie8

2009-07-01 06:19 . 2009-07-01 06:19 -------- d--h--w- C:\BJPrinter

2009-07-01 06:14 . 2007-03-23 15:01 25792 ----a-w- c:\windows\system32\drivers\pnarp.sys

2009-07-01 06:14 . 2009-07-01 06:14 -------- d-----w- c:\program files\DIFX

2009-07-01 06:14 . 2007-03-23 15:01 26944 ----a-w- c:\windows\system32\drivers\purendis.sys

2009-07-01 06:14 . 2009-07-01 06:14 -------- d-----w- c:\program files\Common Files\Pure Networks Shared

2009-07-01 06:14 . 2009-07-01 06:14 -------- d-----w- c:\program files\Pure Networks

2009-07-01 06:11 . 2009-07-01 06:11 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Pure Networks

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-07-15 05:57 . 2005-07-13 18:28 -------- d-----w- c:\program files\InstallShield Installation Information

2009-07-14 15:55 . 2006-09-27 04:40 -------- d-----w- c:\program files\Quicken

2009-07-14 15:28 . 2005-07-13 20:38 -------- d-----w- c:\program files\Google

2009-07-11 20:59 . 2006-09-27 04:45 -------- d-----w- c:\program files\MoodLogic

2009-07-11 19:58 . 2006-09-27 05:31 -------- d-----w- c:\program files\Common Files\Symantec Shared

2009-07-11 19:46 . 2006-09-27 04:47 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Symantec

2009-07-10 04:25 . 2006-09-27 05:13 33320 ----a-w- c:\documents and settings\LJiG'\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-06-16 14:36 . 2005-07-13 17:55 119808 ----a-w- c:\windows\system32\t2embed.dll

2009-06-16 14:36 . 2005-07-13 17:55 81920 ----a-w- c:\windows\system32\fontsub.dll

2009-06-03 19:09 . 2005-07-13 17:55 1291264 ----a-w- c:\windows\system32\quartz.dll

2009-06-03 18:03 . 2006-09-29 15:45 -------- d-----w- c:\program files\DC++

2009-05-13 05:15 . 2005-07-13 17:55 915456 ----a-w- c:\windows\system32\wininet.dll

2009-05-07 15:32 . 2005-07-13 17:55 345600 ----a-w- c:\windows\system32\localspl.dll

2007-12-07 14:04 . 2006-09-30 18:11 61038 ----a-w- c:\program files\mozilla firefox\components\jar50.dll

2007-12-07 14:04 . 2006-09-30 18:11 49256 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll

2007-12-07 14:04 . 2006-09-30 18:11 166000 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-06-29 94208]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-29 77824]

"Persistence"="c:\windows\system32\igfxpers.exe" [2005-06-29 114688]

"Apoint"="c:\program files\Apoint\Apoint.exe" [2003-11-08 114688]

"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-04-29 45056]

"VAIO Recovery"="c:\windows\Sonysys\VAIO Recovery\PartSeal.exe" [2003-04-20 28672]

"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 132496]

"SonyPowerCfg"="c:\program files\Sony\VAIO Power Management\SPMgr.exe" [2005-05-15 184320]

"TVTunerLib"="c:\program files\Common Files\Sony Shared\TVTunerLib\TVTLInstTool.exe" [2005-02-17 245760]

"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2004-02-20 32768]

"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2004-08-09 221184]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-08-09 81920]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2005-06-09 6746112]

"VZRemoteCommander"="c:\program files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe" [2005-01-31 192512]

"PartSeal"="c:\windows\Sonysys\VAIO Recovery\PartSeal.exe" [2003-04-20 28672]

"VAIO Update 3"="c:\program files\Sony\VAIO Update 3\VAIOUpdt.exe" [2007-05-16 551032]

"Switcher.exe"="c:\program files\Sony\Wireless Switch Setting Utility\Switcher.exe" [2006-02-14 176128]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]

"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2007-03-14 321088]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]

"RogersServicepointAgent.exe"="c:\program files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe" [2009-02-27 3228912]

"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2009-06-12 1181576]

"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2005-06-29 14720000]

c:\documents and settings\LJiG'\Start Menu\Programs\Startup\

Cyber-shot Viewer Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-10-22 155648]

c:\docume~1\ALLUSE~1\STARTM~1\Programs\Startup\

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

SpySubtract.lnk - c:\program files\InterMute\SpySubtract\SpySub.exe [2006-9-27 1187840]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]

2005-05-21 00:42 73728 ----a-w- c:\windows\system32\VESWinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]

@=""

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\DC++\\DCPlusPlus.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

"67:UDP"= 67:UDP:DHCP Discovery Service

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [7/11/2009 7:13 PM 130936]

R2 MSSQL$VAIO_VEDB;MSSQL$VAIO_VEDB;c:\program files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe -sVAIO_VEDB --> c:\program files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe -sVAIO_VEDB [?]

R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [7/11/2009 7:13 PM 348752]

S3 AWINDIS5;AWINDIS5 Protocol Driver;c:\windows\system32\AWINDIS5.SYS [7/13/2005 2:28 PM 16194]

S3 SQLAgent$VAIO_VEDB;SQLAgent$VAIO_VEDB;c:\program files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlagent.EXE -i VAIO_VEDB --> c:\program files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlagent.EXE -i VAIO_VEDB [?]

--- Other Services/Drivers In Memory ---

*Deregistered* - mchInjDrv

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]

"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

.

- - - - ORPHANS REMOVED - - - -

HKLM-Run-Mouse Suite 98 Daemon - ICO.EXE

ShellExecuteHooks-{FA010552-4A27-4cb1-A1BB-3E2D697F1639} - (no file)

Notify-NavLogon - (no file)

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.ca/ig?hl=en

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uSearchURL,(Default) = hxxp://www.google.com/keyword/%s

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000

FF - ProfilePath - c:\docume~1\LJiG'\APPLIC~1\Mozilla\Firefox\Profiles\h47oszv4.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/

FF - component: c:\documents and settings\LJiG'\Application Data\Mozilla\Firefox\Profiles\h47oszv4.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar.dll

FF - component: c:\documents and settings\LJiG'\Application Data\Mozilla\Firefox\Profiles\h47oszv4.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\metrics.dll

FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll

---- FIREFOX POLICIES ----

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom

c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");

c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true);

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-07-18 14:15

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(860)

c:\windows\system32\VESWinlogon.dll

.

Completion time: 2009-07-18 14:19

ComboFix-quarantined-files.txt 2009-07-18 18:19

Pre-Run: 2,111,537,152 bytes free

Post-Run: 3,187,064,832 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect /PAE

Current=7 Default=7 Failed=6 LastKnownGood=8 Sets=1,2,3,4,5,6,7,8

223 --- E O F --- 2009-07-15 07:03

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:35:11 PM, on 7/18/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

C:\WINDOWS\system32\igfxext.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe

C:\WINDOWS\system32\notepad.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig?hl=en

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [sonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

O4 - HKLM\..\Run: [TVTunerLib] C:\Program Files\Common Files\Sony Shared\TVTunerLib\TVTLInstTool.exe

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [VZRemoteCommander] C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe

O4 - HKLM\..\Run: [PartSeal] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [RogersServicepointAgent.exe] "C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe" /AUTORUN

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: Cyber-shot Viewer Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe

O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe

O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--

End of file - 10115 bytes

[AdvancedSetup]

Sorry, I'm in the process of rebuilding my main computer. Will try to get back to you in a day or so.

[tmac15]

Alrighty best of luck!

[AdvancedSetup]

STEP 01

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

• Double-click on JavaRa.exe to start the program.
  
• From the drop-down menu, choose English and click on Select.
  
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  
• A logfile will pop up. Please save it to a convenient location and post it back when you reply
  Then look for the following Java folders and if found delete them.
  C:\Program Files\Java
  C:\Program Files\Common Files\Java
  C:\Windows\Sun
  C:\Documents and Settings\All Users\Application Data\Java
  C:\Documents and Settings\All Users\Application Data\Sun\Java
  C:\Documents and Settings\username\Application Data\Java
  C:\Documents and Settings\username\Application Data\Sun\Java
  

STEP 02

Download and install CCleaner
• CCleaner
  
• Double-click on the downloaded file "ccsetup220_slim.exe" and install the application.
  
• Keep the default installation folder "C:\Program Files\CCleaner"
  
• Click finish when done and close ALL PROGRAMS
  
• Start the CCleaner program.
  
• Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  
• Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  
• Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  
• Click on Run Cleaner button on the bottom right side of the program.
  
• Click OK to any prompts
  

STEP 03

You may have corrupted files on your disk. Please try running the following.

First close ALL Applications as this routine will automatically restart your computer.

Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /F | SHUTDOWN /R /T 30

STEP 04

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 14.

• Go to http://java.sun.com/javase/downloads/index.jsp
• Go to Java Runtime Environment (JRE) 6 Update 14 about half way down the page and click on the Download button.
  
• In Platform box choose Windows.
  
• Check the box to Accept License Agreement and click Continue.
  
• Click on Windows Offline Installation, click on the link under it which says jre-6u14-windows-i586.exe and save the downloaded file to your desktop.
  
• Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  
• Uncheck the Toolbar button (unless you want the toolbar)
  
• Reboot your computer
  

STEP 05

Please temporarily disable your current Anti-Virus and run this Online AV scanner.

Run Eset NOD32 Online AntiVirus

Note: You will need to use Internet Explorer for this scan.

• Tick the box next to YES, I accept the Terms of Use.
  
• Click Start
  
• When asked, allow the activex control to install
  
• Disable your current Antivirus software. You can usually do this with its Notfication Tray icon near the clock.
  
• Click Start
  
• Make sure that the option "Remove found threats" is Un-checked, and the option "Scan unwanted applications" is checked
  
• Click Scan
  
• Wait for the scan to finish
  
• Re-enable your Anvirisus software.
  
• A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.
  

[tmac15]

Here is the logfile from JavaRa, when I clicked on the link the website wouldn't open for the online scanner that you linked in step 5. I am not sure why though is there another way I can access it?

JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Tue Jul 21 15:53:15 2009

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_03\

------------------------------------

Finished reporting.

JavaRa 1.15 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Tue Jul 21 15:54:11 2009

Found and removed: Software\JavaSoft\Java2D\1.5.0_03

Found and removed: Software\JavaSoft\Java2D\1.5.0_04

Found and removed: Software\JavaSoft\Java2D\1.5.0_06

Found and removed: Software\JavaSoft\Java2D\1.5.0_10

Found and removed: Software\JavaSoft\Java2D\1.5.0_11

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\JavaPlugin.150_03

Found and removed: SOFTWARE\Classes\JavaPlugin.150_04

Found and removed: SOFTWARE\Classes\JavaPlugin.150_06

Found and removed: SOFTWARE\Classes\JavaPlugin.150_10

------------------------------------

Finished reporting.

[tmac15]

Just to add when I click on the link for the scanner in step #5 the IE window "Internet Explorer Cannot Display the Webpage" and to diagnose connection problems......although my internet connection is fine, and I can connect to other websites.

[AdvancedSetup]

Okay, quite late here and need some rest. I'll try to post more information tomorrow.

[tmac15]

The website is working now and it is currently scanning, will post log when its done. Thanks so much for your continued help, really appreciated!!!

[tmac15]

Here is the logfile from the online scan...

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=6

# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)

# OnlineScanner.ocx=1.0.0.5886

# api_version=3.0.2

# EOSSerial=1c3af743cdbdc64a84711055e7a16c27

# end=finished

# remove_checked=false

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2009-07-22 08:46:16

# local_time=2009-07-22 04:46:16 (-0500, Eastern Daylight Time)

# country="United States"

# lang=9

# osver=5.1.2600 NT Service Pack 3

# scanned=60193

# found=6

# cleaned=0

# scan_time=8351

C:\Qoobox\Quarantine\C\WINDOWS\system32\UACbfedhrbslftqsnsrc.dll.vir Win32/Olmarik.JT trojan 00000000000000000000000000000000 I

C:\Qoobox\Quarantine\C\WINDOWS\system32\UACcqrbivglmycvnvvcl.dll.vir Win32/Olmarik.HZ trojan 00000000000000000000000000000000 I

C:\Qoobox\Quarantine\C\WINDOWS\system32\UACgxpwupkooyxllrlcx.dll.vir Win32/Olmarik.HQ trojan 00000000000000000000000000000000 I

C:\Qoobox\Quarantine\C\WINDOWS\system32\UACrmkmkndjooyihdlyd.dll.vir Win32/Olmarik.JQ trojan 00000000000000000000000000000000 I

C:\Qoobox\Quarantine\C\WINDOWS\system32\UACrtphdltpqdkdrrxal.dll.vir Win32/Olmarik.HC trojan 00000000000000000000000000000000 I

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\UACbgixbhxdorbdxuwkm.sys.vir Win32/Olmarik.JQ trojan 00000000000000000000000000000000 I

[AdvancedSetup]

STEP 01

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH FIREWALL RESET

Click on START - RUN and copy / paste the entry below into the run line and click OK

CMD /C NETSH int ip reset c:\resetlog.txt

STEP 02

Please download and run these tools which are designed to restore some standard policy settings. They are not harmful.

VArestorepolicies.INF
• Download this INF repair file from here: VArestorepolicies.zip by MS-MVP Miekiemoes
  
• Unzip or open the file VArestorepolicies.zip
  
• Open the folder VArestorepolicies and Right-click the file inside, VArestorepolicies.INF and choose Install
  

FixPolicies.exe
• Download this self-extracting ZIP archive from here: FixPolicies.exe by MS-MVP Bill Castner and save it to your desktop.
  
• Double-click FixPolicies.exe
  
• Click the "Install" button on the bottom toolbar of the box that will open
  
• The program will create a new Folder called FixPolicies
  
• Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd
  
• A black box will briefly appear and then close
  
• These fixes may prove temporary. Active malware may revert these changes on your next startup. You can safely run these utilities again.
  

STEP 03

STEP A

Uninstall ComboFix.exe

• Click
  START
  then
  RUN
• Now type
  Combofix /u
  (if you renamed Combofix.exe use that name instead)
  in the runbox and click OK. Note the
  space
  between the
  X
  and the
  /U
  , it needs to be there.
  
  
• 

  
  

• When shown the disclaimer, Select "2"
  

Remove this folder C:\QooBox if the uninstall instructions don't work and delete Combofix.exe AND check your system time and reset if needed

STEP 04

Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
  • Select the Update tab
    
  • Click Update
    

  [*]When the update is complete, select the Scanner tab

  [*]Select Perform quick scan, then click Scan.

  [*]When the scan is complete, click OK, then Show Results to view the results.

  [*]Be sure that everything is checked, and click Remove Selected.

  [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    

Then post back the MBAM log on your next reply.

How is the computer running now?

Are there still any signs of an infection?

[tmac15]

Here is the MBAM logfile, I did have a problem while trying to follow your steps....while trying to remove the C:\Qoobox i got a error message that says:

Error Deleting File or Folder

Cannot delete MoveEx_SysHive_link.vir: It is being used by another person or program.

Close any programs that might be using the file and try again.

I don't know of any programs that are using this file..... so I can't delete it.....

Malwarebytes' Anti-Malware 1.39

Database version: 2489

Windows 5.1.2600 Service Pack 3

7/23/2009 3:15:27 PM

mbam-log-2009-07-23 (15-15-27).txt

Scan type: Quick Scan

Objects scanned: 109227

Time elapsed: 12 minute(s), 54 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[AdvancedSetup]

Reboot your computer and try to remove the folder again. Your Anti-Virus could have been monitoring the folder and had the file open to review it.

If you still can not then let me know.

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

You should

Create a New Restore Point

to prevent possible reinfection from an old one.

Some of the malware you picked up could have been saved in System Restore.

Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.

Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to

"roll-back"

to a clean working state.

The easiest and safest way to do this is

:

• Go to
  Start
  >
  Programs
  >
  Accessories
  >
  System Tools
  and click "
  System Restore
  ".
• If the shortcut is missing you can also click on
  START
  >
  RUN
  > and type in
  %SystemRoot%\system32\restore\rstrui.exe
  and click OK
  
  
• Choose the radio button marked "
  Create a Restore Point
  " on the first screen then click "
  Next
  ".
  
  
• Give the new Restore Point a name, then click "
  Create
  ".
  
  
• The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  
  

• Then use the
  Disk Cleanup
  to remove all but the most recently created Restore Point.
• Go to
  Start
  >
  Run
  and type:
  Cleanmgr.exe
  
  
• Select the drive where Windows is installed and click "
  Ok
  ". Disk Cleanup will scan your files for several minutes, then open.
  
  
• Click the "
  More Options
  " tab, then click the "
  Clean up
  " button under System Restore.
  
  
• Click Ok. You will be prompted with "
  Are you sure you want to delete all but the most recent restore point?
  "
  
  
• Click
  Yes
  , then click Ok.
  
  
• Click
  Yes
  again when prompted with "
  Are you sure you want to perform these actions?
  "
  
  
• Disk Cleanup will remove the files and close automatically.
  
  
• On the
  Disk Cleanup
  tab, if the
  System Restore: Obsolete Data Stores
  entry is available remove them also.
  
  
• These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.
  
  

Additional information

Microsoft KB article: How to turn off and turn on System Restore in Windows XP

Bert Kinney's site: All about Windows System Restore

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from here

Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol

Download it from here

Here you can find information about how WinPatrol works here

Install FireTrust SiteHound

You can find information and download it from here

Install hpHosts

Download it from here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Secunia Software Inspector

F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

http://www.update.microsoft.com

Note 1: If you are running Windows XP SP2, you should upgrade to SP3.

Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions

Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help

If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org

[tmac15]

Thank you soooooooooooooooooooooooooooooooooooooooooooo much for your help!!!!!!! I really appreciate it you guys are the best!!!!!!!!!

I still wasnt able to remove the Qoobox folder though.

Thanks again

[AdvancedSetup]

Please download Avenger 2.0 from here

Open and copy the program file avenger.exe to your Desktop then double click to start it.

Copy and paste the following text from the code box below into the main window of Avenger.

Folders to delete:
c:\Qoobox

• Do not check any other boxes, uncheck Scan for Rootkits if it's checked
  
• Close all other running applications
  
• After pasting the text into the main window, click on Execute
  

Once Avenger is done post back the log and let me know how it went.

[tmac15]

I pasted what you had typed into the box of avenger and clicked execute and i got a Error message saying

Error: Could not register cleanup.

Aborting execution! (error 0: the operation completed successfully.)

There was no logfile, and Spyware Doctor popped up a message saying it blocked a high risk threat right after I clicked execute, and listed the name of the trojan which was Trojan.Zapchast!sd6

The computer is also running slow and I am able to search in google w/o being redirected, but sometimes when I open a link it will automatically close the new window that the link was opened in.

[AdvancedSetup]

The problem is you have TOO many applications monitoring and stopping us from cleaning so they're actually working against you.

My ISP is having issues so I keep losing connection. Will try to post again for you tomorrow.

[tmac15]

Ahh ok, Im just not to sure which ones to remove/disable so I will await your advice, thanks!!

[AdvancedSetup]

I aplogize for the delay but circumstances beyond my control have prevented me from responding.

You're best bet at this time is to start a NEW post and reference this current post so that someone else can assist you.

I will be out of town for the next week and probably will not have access to assist you with this.

[AdvancedSetup]

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.