Atlanta1337 Posted January 12, 2017 ID:1088449 Share Posted January 12, 2017 (edited) 8 hours ago, vespesian said: My newest problem with MB3.05 Premium is that it's unable to complete any scan, "hyper" or "threat". I select "scan", and the scan window opens and closes in about a second, with the resulting report indicating that the scan was "cancelled". All realtime protections are enabled, and everything else is enabled per default. I'm on win7 64. Extremely frustrated, I've yet to see this software do anything close to wait it claims it's supposed to do. EDIT - also doesn't work on "custom" The same here. My system settings: Win10 64bit (Build 14393.576); Malwarebytes Premium 3.0.5; Additional Security Program: Norton Security Online with Backup. Before upgrade to Malwarebytes 3, everything worked well (with Malwarebytes 2.X). Edited January 12, 2017 by msherwood Split this post from another thread and added quote from previous for context. Link to post Share on other sites More sharing options...
1PW Posted January 13, 2017 ID:1088579 Share Posted January 13, 2017 (edited) Hello @Atlanta1337: Thank you for your report. Please help to complete all the needed information that may have been initially missed: How to Report a New Issue 1.) Of particular interest will be an attached & relevant Scan Log in (.txt) text form. 2.) Additionally, of great importance will be the attached MBAMSERVICE.LOG. 3.) Additionally, attach (do not compress/copy/paste) the separate FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1. The appropriate Farbar Recovery Scan Tool utility must be executed with "Run as administrator" privileges. 4.) Please consider left-clicking the "Follow" button, near the upper-right corner of your topic, to receive timely notifications of updates to your topic. Soon after all the requested data is posted, the Malwarebytes' QA & Developer Teams, and staffers can commence their analysis. Thank you always for your assistance. Edited January 13, 2017 by 1PW Link to post Share on other sites More sharing options...
Atlanta1337 Posted January 13, 2017 Author ID:1088653 Share Posted January 13, 2017 Here are my mbam-logs. This problem with self-canceling scans appears after the RealTimeProtection-switch in MBAM turns off automaticlly. (Which is already noticed in this post ) logs.zip Link to post Share on other sites More sharing options...
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