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Hello there,

I have an adwear problem and currently trying to remove it. I ran Malwarebytes and find the issues stated below. However when I ask it to remove them it gets stuck trying to do so and can not finish the process. Second photo is showing where it gets stuck. If i only select to remove one thing then it gets stuck there. 

Using operation system OS X 10.8.5

Malwarebytes version


Screen Shot 2017-01-12 at 2.23.57 PM.png

Screen Shot 2017-01-12 at 2.27.16 PM.png

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Try restarting in safe mode:


Be sure to read the information in the section titled "How to tell if your Mac is started in safe mode" on that page, and follow those steps to ensure that you're actually in safe mode. If you aren't, try again.

Once you're in safe mode, scan with Malwarebytes Anti-Malware for Mac and remove the files. Does it work while in safe mode, or does it still get stuck?

After you've run this test, you can restart the computer normally to exit safe mode.

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