Removal instructions for ConvertMyPDF.co

[Metallica]

What is ConvertMyPDF.co?

The Malwarebytes research team has determined that ConvertMyPDF.co is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
This one also hijacks the search provider in Internet Explorer.

How do I know if my computer is affected by ConvertMyPDF.co?

You may see these browser extensions/add-ons:





and these warnings during install:







this icon in the toolbar of your browser(s):



These new settings in Chrome and Internet Explorer:





and this new startpage in the affected browser(s):



How did ConvertMyPDF.co get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from their site.


How do I remove ConvertMyPDF.co?

Our program Malwarebytes can detect and remove this potentially unwanted program. To do so, follow the steps below.

• Please download Malwarebytes to your desktop.
• Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
• Then click Finish.
• Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
• If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
• When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
• Restart your computer when prompted to do so.

Is there anything else I need to do to get rid of ConvertMyPDF.co?

• If you are using Chrome, you may have to remove the Extension manually under Tools > Settings > Extensions. Remove the checkmark and click on the bin behind the ConvertMyPDF.co entry.
• If you are using Chrome or Firefox, you should read our Restore Browser page. You can read there how to fix additional browser redirect methods.

How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

The full version of Malwarebytes would have protected you against the ConvertMyPDF.co hijacker. It would have blocked the hijackers domain.

Technical details for experts

Possible signs in a FRST log:

 

 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.convertmypdf.co/homepage/homepage.html?id=11162
 HKCU\Software\Microsoft\Internet Explorer\Main,Tabs = hxxp://www.convertmypdf.co/homepage/homepage.html?id=11162
 SearchScopes: HKCU -> DefaultScope {8e6db80a-bfca-4f1b-9ebc-cc9eae11023f} URL = hxxp://www.convertmypdf.co/searchredirect/redirect.html?p={searchTerms}&hspart=mnet&hsimp=yhs-001&type=
 SearchScopes: HKCU -> {8e6db80a-bfca-4f1b-9ebc-cc9eae11023f} URL = hxxp://www.convertmypdf.co/searchredirect/redirect.html?p={searchTerms}&hspart=mnet&hsimp=yhs-001&type=
 FF Homepage: hxxp://www.convertmypdf.co/homepage/homepage.html?id=11162
 FF Extension: ConvertMyPdf - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\@convertmypdf.xpi [2017-01-10]
 CHR Extension: (ConvertMyPdf.co) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla [2017-01-10]

An excerpt from the Malwarebytes scan log:
(full log available on request)
 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/10/17
Scan Time: 10:07 AM
Logfile: mbamConvertMyPDF.txt
Administrator: Yes

-Software Information-
Version: 3.0.5.1299
Components Version: 1.0.43
Update Package Version: 1.0.967
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 354747
Time Elapsed: 6 min, 54 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 1
PUP.Optional.ConvertMyPDF, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{8e6db80a-bfca-4f1b-9ebc-cc9eae11023f}, Delete-on-Reboot, [2760], [359427],1.0.967

Registry Value: 2
PUP.Optional.ConvertMyPDF, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{8e6db80a-bfca-4f1b-9ebc-cc9eae11023f}|URL, Delete-on-Reboot, [2760], [359427],1.0.967
PUP.Optional.ConvertMyPDF, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|START PAGE, Replace-on-Reboot, [2760], [359404],1.0.967

Data Stream: 0
(No malicious items detected)

Folder: 7
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\jetpack\@convertmypdf\simple-storage, Quarantined, [2760], [359398],1.0.967
PUP.Optional.ConvertMyPDF, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\JETPACK\@CONVERTMYPDF, Quarantined, [2760], [359398],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\_metadata, Quarantined, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\core, Quarantined, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\js, Quarantined, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0, Quarantined, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\GHIBODKHMLOKJACHPFDIGPFAKOBJKBLA, Quarantined, [2760], [359413],1.0.967

File: 15
PUP.Optional.ConvertMyPDF, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\PREFS.JS, Removal Failed, [2760], [359403],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\jetpack\@convertmypdf\simple-storage\store.json, Delete-on-Reboot, [2760], [359398],1.0.967
PUP.Optional.ConvertMyPDF, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\EXTENSIONS\@CONVERTMYPDF.XPI, Delete-on-Reboot, [2760], [359406],1.0.967
PUP.Optional.ConvertMyPDF, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\GHIBODKHMLOKJACHPFDIGPFAKOBJKBLA\1.1.23.7_0\MANIFEST.JSON, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\core\background.js, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\core\backscript.js, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\core\content.js, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\core\distribution.js, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\core\md5.js, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\js\homepage.js, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\js\jquery.js, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\_metadata\computed_hashes.json, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\_metadata\verified_contents.json, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghibodkhmlokjachpfdigpfakobjkbla\1.1.23.7_0\homepage.html, Delete-on-Reboot, [2760], [359413],1.0.967
PUP.Optional.ConvertMyPDF, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\chrome-extension_ghibodkhmlokjachpfdigpfakobjkbla_0.localstorage, Delete-on-Reboot, [2760], [359415],1.0.967

Physical Sector: 0
(No malicious items detected)


(end)

As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):

• Dynamically Blocks Malware Sites & Servers
• Malware Execution Prevention

Save yourself the hassle and get protected.