Math723 Posted January 6, 2017 ID:1087123 Share Posted January 6, 2017 I have a computer running Windows 10 that I just did a scan and removal using malwarebytes. After the restart when I try to log in I am logged into a temporary account where I can't change any files or anything like that. There is a notification that reads: We can't sign you into your account This problem can often be fixed by signing out of your account and then signing back in. If you don't sign out now, any files you create or changes you make will be lost. I have tried signing out then in several times with the same result. I have also tried restoring the files that malwarebytes has removed with no effect. Any help with fixing this would be greatly appreciated. Link to post Share on other sites More sharing options...
RaeLou Posted January 9, 2017 ID:1087801 Share Posted January 9, 2017 I am having the exact same message and problem. I need to find a solution as well. I don't have access to any of my files now. Link to post Share on other sites More sharing options...
kevinf80 Posted January 9, 2017 ID:1087808 Share Posted January 9, 2017 @Math723 You can use Microsofts Webite and reset your password using the "Password Reset Tool" for Microsoft Live Accounts.. MS Link follows: https://account.live.com/password/reset Thank you, Kevin... Link to post Share on other sites More sharing options...
Math723 Posted January 9, 2017 Author ID:1087830 Share Posted January 9, 2017 Okay thanks for your help. For some reason it started working again on its own. Not sure why. Link to post Share on other sites More sharing options...
kevinf80 Posted January 9, 2017 ID:1087832 Share Posted January 9, 2017 Thanks for the update, maybe worthwhile bookmarking MS Live Account password reset option for future reference... Regards, Kevin... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 26, 2017 Root Admin ID:1095992 Share Posted January 26, 2017 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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