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Persistent infection


Red850
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Hello and :welcome:

 

Please download Zemana AntiMalware and save it to your  Desktop.

  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scanto begin.
  • After the short scan is finished, if threats are detected press Next to remove them.


Note:
If restart is required to finish the cleaning process, you should click
Reboot
. If reboot isn't required, please restart your computer manually.

  • Open Zemana AntiMalware again.
  • Click on 4zu6vb.jpg icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.

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FRST.gif Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked. option is checked.

    2873ryc.png

  • Press Scan button and wait.

  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.


Please attach report into your next reply.

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There is still some malware active:

 

FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif


icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

fixlist.txt

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2eyjdoj.pngSystem File Checker

  • Press the WindowsKey.png on your keyboard. Type cmd and right click >> Run as Administrator.
  • Copy/Enter the command below and press Enter:
  • sfc /scannow
  • Windows will begin with system scan.
  • When done, please reboot your system.


System File Checker report:

  • Press WindowsKey.png + R on your keyboard at the same time. Type cmd and click OK.
  • Copy/Enter the command below and press Enter:
  • findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
  • Attach sfcdetails.txt from your Desktop in your next reply.

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