Okayquest Posted December 22, 2016 ID:1082873 Share Posted December 22, 2016 Hey there! I found a trojan on my pc two nights ago it was called Win32.downloader.gen and I tried to remove it following a tutorial I found online. Ever since then I haven't been able to play any online games because the ping is way too high. The internet is fine, I can watch YouTube and whatever but online gaming is a no go. Would really appreciate some expertise on this. Thank you. I'm using Windows. I have Windows 10 N. That's really it. If you need any more info, let me know please. I'm stuck here. Link to post Share on other sites More sharing options...
Okayquest Posted December 22, 2016 Author ID:1082875 Share Posted December 22, 2016 . EDIT: Everytime I try to use malware bytes chameleon thing it says: MBAM-Chameleon ver. 3.1.33.0 Press any key to continue Driver is already installed. Enabling driver... ...Done! Malwarebytes Anti-Malware not found Trying to run mbam-setup, please wait... mbam-setup not found Trying to download it from the web, please wait... Download failed, retry... Download failed, retry... Can't download mbam-setup Failed to run mbam-setup InitialDriverState = 1 Leaving protection driver enabled... Press any key to continue Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 30, 2016 Root Admin ID:1085170 Share Posted December 30, 2016 Hello @Okayquest and Sorry for the delay. I've been out on vacation and looks like your topic was over looked. Please read the following and post back the 3 requested logs as an attachment. Diagnostic Logs Thanks Link to post Share on other sites More sharing options...
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