Jump to content

Something is wrong


Recommended Posts

Good morning @Jouko. If possible, can you please follow the instructions below so we can try to grab a crash dump of the issue:

  1. Restart the computer
  2. Download the zip file attached to this post
  3. Extract the zip file, and double click the enable_localdumps.reg file inside of it, and click yes to approve the change
    Note: This registry file will enable cash dumps to be created for applications when they crash
  4. Start a scan with Malwarebytes
  5. Once the scan hangs, wait 5-10 minutes and then look in the C:\mb_crashdumps folder for any files that have been created
  6. Please zip up those files and attach them as a reply
  7. Once done, run the disable_localdumps.reg file from inside the downloaded zip to turn off the crash dump feature

LocalDumps.zip

Edited by dcollins
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.