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saurabhdua

Request for a Comprehensive EXIT option for Anti-Malware 3.0

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Hello There!

Using Anti-Malware 3.0 Free edition on my Win XP Desktop & Win 10 Laptop.

Unlike previous release, this newer version continues to run in the background even if 'X' is clicked against the Application Interface!

Conspicuous Tray-icon requires to right-clicked 'exclusively' in order to part ways with the Application in its entirety! 

Therefore, it would be better is contemplate over an wholesome "Menu" somewhere within the Interface to choose an EXIT from there, OR please allow some Option within "Settings" to facilitate a Complete EXIT upon choosing 'X' against the Program interface.

Thank you. :-)

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Hello members!

Iam still awaiting an appraisal to the posted Topic.

Please come up with your valuable Inputs in this regard.

Thanks.

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May I request the Dear Developers to please contemplate over introducing a 'Comprehensive EXIT" option for the Malwarebytes 3.0.x towards some forthcoming release?

Why should one be made to click on the 'Tray icon' exclusively...in order to part ways with the Program in its entirety?

That were not the case with earlier 2.x.x releases & wish..if the same could be emulated for the Latest or forthcoming variants as well!

Please give a due credence.

Thank you.

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Hi Saurabhdua,

Out of curiosity, as the behavior you proposed is what I would expect from the free version, (I use the premium version) is there a chance that when you upgraded to 3.0 that it started a new trial version? If so, you suggestion should be implemented in a couple of days (as the trail expires).

I hope this helps. If you have any questions, please ask.

Regards,
Durew

Edited by Durew
spellingmistake

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I believe that a new trial began for people upgrading to 3.0.  Considering that the original post in this thread was December 19, there should be two days left on that trial.  Alternatively, the OP could click the END TRIAL button.

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Hello folks!

I think you all have realised by now that even the MBAM-Free continue to sit in the system-tray upon clicking 'X'  on its interface !?

Why not offer an option or a toggle-button within the program settings to allow 'X' = 'complete exit' for the program ??

OR, you may consider coming up with a Menu item/ Menu hive (denoted by three parallel lines) to make the program EXIT from there !

Afterall, why should this MBAM-Free be made to sit in the corner ?? Help us bid a graceful goodbye to it after a successful scan session !

Thanks.

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7 hours ago, saurabhdua said:

Afterall, why should this MBAM-Free be made to sit in the corner ?? Help us bid a graceful goodbye to it after a successful scan session !

Because unlike previous versions this one actually offers a FREE automatic scan monthly to further protect the free users that unlike you forget to do regular scans.  That is what the tray is for.

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It's mainly for notifications and easy access.  That said, you can right-click the tray and select "Quit Malwarebytes", though personally I'd prefer an option (at least for the free version) to have the app terminate upon closing enabling the user to activate/deactivate a hypothetical "Keep Malwarebytes running in tray upon closing" or "Close Malwarebytes to tray" etc.

I've seen plenty of apps offer this kind of functionality/option and I think it would eliminate virtually all of the complaints about its current behavior since it would no longer require the user who does not wish for Malwarebytes to continue running in the tray to always have to perform the extra tasks/clicks to close the app via the tray icon's context menu.

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Just now, Porthos said:

Because unlike previous versions this one actually offers a FREE automatic scan monthly to further protect the free users that unlike you forget to do regular scans.  That is what the tray is for.

I think the tray is more for easy access and notifications (the service handles the scheduler and scans now that the tray and main UI are separate processes).

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3 minutes ago, exile360 said:

I think the tray is more for easy access and notifications (the service handles the scheduler and scans now that the tray and main UI are separate processes).

But is it true if the tray is closed in the FREE version there is nothing running to trigger those  free scans since MB does not use the task scheduler?

Edited by Porthos

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33 minutes ago, Porthos said:

But is it true if the tray is closed in the FREE version there is nothing running to trigger those  free scans since MB does not use the task scheduler?

This is correct. While the tray and the service are separate items, choosing Quit Malwarebytes from the tray will shutdown the service as well.

@saurabhdua at this time, we have no plans to change the functionality of how Malwarebytes closes on the machine and plan on leaving the system tray there. As others have mentioned, having Malwarebytes running serves a variety of purposes including notifications and making sure that if the free monthly scan is run, the user is made aware of any threats found.

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1 hour ago, Porthos said:

But is it true if the tray is closed in the FREE version there is nothing running to trigger those  free scans since MB does not use the task scheduler?

That's true, but only because the function of exiting Malwarebytes completely is tied to the menu entry/function in the tray.  Were the code modified to allow it, the services could continue running in the background to execute scheduled scans/updates etc. without requiring the tray or any other UI components/processes to be running.

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7 minutes ago, exile360 said:

Were the code modified to allow it, the services could continue running in the background to execute scheduled scans/updates etc. without requiring the tray or any other UI components/processes to be running.

Of course, that would bring up other concerns/complaints. You add a previously paid feature to the free users and there will always be complaints because it is not like it used to be

 

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On 2/8/2018 at 1:34 PM, Porthos said:

Of course, that would bring up other concerns/complaints. You add a previously paid feature to the free users and there will always be complaints because it is not like it used to be

 

Sure, but as long as you always provide an option to disable it so that it still behaves like it used to (as a strictly on-demand scanner/remediation tool) then there should be no problem.  One of the primary reasons the scheduled scan was added to the free version was because the company saw too many incidents where someone would download and install the software, proceed to clean their system with it but then never use it again, or only after a really long time once they've become infected again.  So including this new scheduled scan feature keeps Malwarebytes active in a way that not only provides some basic level of security by automatically periodically checking for threats, but also reminds the user that Malwarebytes is there should they need it and of course to remind them that if they ever have the need, they can upgrade to the paid version to add additional layers of active protection to their system down the road but it accomplishes this in a way which is unobtrusive and actually beneficial to the user providing real value rather than a periodic nag to upgrade/buy a license.

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By the way, this ties in nicely to another feature in the MB3 UI.  That counter that shows the number of items scanned and threats detected/removed presents a compelling argument to any free user that adding the protection of the paid version might not be a bad idea, especially after sufficient time has passed that the numbers aren't so insignificant.  It can really make one pause to consider such things when they see just how many times the software has saved their bacon.

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4 minutes ago, exile360 said:

Sure, but as long as you always provide an option to disable it so that it still behaves like it used to

Well, this post has been in existence (in the correct monitored section) since 3.0 was released(Dec 2016) the powers that be to want it to stay the way it is. Probably for all the really good reasons it was created in the first place (For the good of the majority of free users). 

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