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Malwarebytes 'cancels' scan - 0 files/folders scanned

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Hello - 

First try with Malwarebytes so I am on a trial that I installed on a test machine. Install seems to complete with no indication of problems, but it will not scan at all. It immediately congratulates me that no threats were found, but nothing was actually scanned. Admin account, tried alternate admin account, rebooting, re-installing. I tried disabling options in the settings. So far, nothing at all. No apparent error messages (although there could be some logs that I am not aware of). 

Any ideas where to look first? I read through some similar threads and did a surface level scan of other forums but did not find any smoking gun. Hopeful this is an easy fix - hoping to deploy through the whole office.


-Log Details-
Scan Date: 12/17/16
Scan Time: 10:47 AM
Administrator: Yes

-Software Information-
Components Version: 
Update Package Version: 
License: Trial

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: -----\------

-Scan Summary-
Scan Type: Threat Scan
Result: Cancelled
Objects Scanned: 0
(No malicious items detected)
Time Elapsed: 0 min, 0 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)



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