Can't delete YourTv.link

[xmaria1412]

Suddenly yourtv.link change my mozilla web page and cant delete it from laptop

Addition.txt

FRST.txt

[kevinf80]

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Please open Malwarebytes Anti-Malware.   On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits". Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button. A Threat Scan will begin. When the Scan is complete Apply Actions to any found entries. Wait for the prompt to restart the computer to appear (if applicable), then click on Yes. After the restart once you are back at your desktop, open MBAM once more. To get the log from Malwarebytes do the following:   Click on the History tab > Application Logs. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have three options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Xplode onto your Desktop.   Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop Ensure to get the correct version for your system.... 32 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en 64 Bit version: https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs, also tell me if there are any remaining issues or concerns.. Thank you, Kevin...

thanks for those logs, continue...

 

 

 

 

 

Fixlist.txt

[xmaria1412]

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 17/12/2016
Scan Time: 5:12 μμ
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.12.17.06
Rootkit Database: v2016.11.20.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: ser

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 263617
Time Elapsed: 21 min, 30 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 3
PUP.Optional.YourTV.YTVRev, C:\Users\ser\AppData\Roaming\Mozilla\Firefox\Profiles\pfkadv3u.default-1478705361421\searchplugins\Google .xml, Quarantined, [5515d018f9a1f145187845657d834fb1],
PUP.Optional.YourTV.YTVRev, C:\Users\ser\AppData\Roaming\Mozilla\Firefox\Profiles\ykAiBmNQ.default\prefs.js, Good: (user_pref("browser.startup.homepage", "https://www.malwarebytes.org/restorebrowser/), Bad: (user_pref("browser.startup.homepage", "http://yourtv.link), Replaced,[5d0d86629dfd9f9778e9654667996997]
PUP.Optional.YourTV.YTVRev, C:\Users\ser\AppData\Roaming\Mozilla\Firefox\Profiles\ykAiBmNQ.default\searchplugins\Google .xml, Quarantined, [f67494540d8de452d1bf53579c64da26],

Physical Sectors: 0
(No malicious items detected)

(end)

AdwCleaner[C0].txt

Fixlog.txt

[xmaria1412]

Microsoft Windows Malicious Software Removal Tool v5.43, December 2016 (build 5.43.13300.0)
Started On Sat Dec 17 18:06:07 2016

Engine: 1.1.13303.0
Signatures: 1.233.993.0
Run Mode: Interactive Graphical Mode

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Sat Dec 17 18:10:46 2016

Return code: 0 (0x0)

 

[kevinf80]

Thanks for those logs, is the issue cleared...?

Next,

Please download Security Analysis by Rocket Grannie from here: http://rocketgrannie.spywareinfoforum.org/RGSA.exe   Save it to your Desktop. Close your security software to avoid potential conflicts. Double click RGSA.exe Click OK on the copyright-disclaimer It will produce a log named SALog.txt on the Desktop or in the same folder from where the tool is run if installed elsewhere. Please copy and paste the contents of that log in this topic. There maybe a Warning from Windows about running the program, if so click on More info and then click Run Anyway to run it even though Windows says it might put your PC at risk. Note: The link to the most current version of the program will always be in the first post of this topic. Note: (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run to continue.) Note: The current java version on XP will show as "out of date". Note: Flash Player ActiveX is pre-installed with Internet Explorer in Windows 10 and updates Automatically. Please post your feedback in this topic.

 

 

[xmaria1412]

i think is ok i made a restart and didnt open so probably is clear

SALog.txt

[kevinf80]

I do not see any resident Anti-Virus program installed, you really should have AV protection... If no remaining issues/concerns we can clean up...

Uninstall Sophos AV scanner via Programs and Features...

Next,

Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

 

 

[xmaria1412]

i dont find any Sophos AV  to unistall,

also couple days ago i unistall eset because it was blocking my computer suddenly or at least i thought so, and i search for sth light because laptop is too old do you have any suggestion?

also i would like to ask if that Yourtv.link can avoid with any programme for the future

[kevinf80]

How to uninstall a program Windows 7 - http://www.wikihow.com/Remove-Programs-(Windows-7)

For PC security and best practices use the links I provide in my last reply... 

One other program I highly recommend is Malwarebytes version 3, this is probably one of the best security programs you`ll ever need. It is great value for money and so simple to install and use....

Have a read at the following link: https://www.malwarebytes.com/support/guides/mbam/

One other point.  I am not staff, I am a volunteer here at Malwarebytes. I have nothing to gain giving that recommendation, only confidence that you will not be disappointed....

Thank you,

Kevin...

[xmaria1412]

Thanks for all ur help and i know you are not staff and because you helped me a lot in the past and didnt have any problem thats why i reply to you and trust your advices. Also i know how to unistall a program i just couldnt find the program you asked me to unistall "Sophos AV scanner" i dont have any that kind inside my programs 

[kevinf80]

Yes my mistake regarding Sophos AV, we never actually installed or used that program...

It was a pleasure to work with you xmaria1412....

Regards,

Kevin....

 

 

[xmaria1412]

My pleasure is all mine thanks a lot for everything for one more time 

Regards

Maria

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!