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protection layers wont activate

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Installed Version 3 on dec 10th. everytimme I boot up I get a warning that anti-exploit and ransomeware are turned off. whe i manually turn them on they say "starting...." but never start

Downloaded the toolto  test anti exploit it says it is not on board.

Anti exploit was removed from my start up panel when I installed Mbytes  Version 3

How do I fix this?


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Hello RichardRPavek, welcome to Malwarebytes.

I apologize for your topic being overlooked. :mellow:

I'll need to gather more information to help troubleshoot this. 


Can you please attach a copy of the MBAMService.log located in the following folder?

In order to locate the file, you'll need to be able to see hidden folders. If you aren't sure how to do that, once I find out what version of Windows this is, I'll be able to guide you.



I'd also like to get a look at what else is running on this machine and check for possible conflict.

This next scanner will not make any changes to your machine on its own, nor will it divulge any personal information that may compromise your security.

Please download Farbar Recovery Scan Tool from here http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ and save it to your desktop.

Note: You need to run the version compatible with your system.

**After you click the Download Now 64-bit, or the Download Now 32-bit, another page will open — DO NOT CLICK ANY ADDITIONAL 'download now' buttons, just wait and look toward the bottom of your browser for the option to Run or Save. Click Save.

•Double-click to run it. When the tool opens click Yes to the disclaimer.

Note: If you are prompted by Windows SmartScreen, click More info followed by Run anyway.

•Click the Scan button.

•When the scan has finished, it will save 2 logs  in the same directory the tool was run from.  Please attach the following logs:



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