aphermix Posted December 14, 2016 ID:1080359 Share Posted December 14, 2016 Hello, I suspect my PC to be infected by some malware as it had turned Avast service off and I could not turn it back on. I did a custom scan with Malwarebytes with Scan for rootkits options ON in both scan settings and malwarebytes general settings. The scan also showed scanning for rootkits (rotating curved arrows and hourglass inside a circle) and completed without any infections. However when i look inside the reports, it says that the Scanning for rootkits disbaled . I have repeated this many times now and get the result same. Do you have any idea how this happens ? I also see a file called 'abtsvchost.exe' which seems suspicious (but shown harmless on virustotal.com). Do you know if this is a known rootkit and causing the above problem ? Link to post Share on other sites More sharing options...
kevinf80 Posted December 14, 2016 ID:1080368 Share Posted December 14, 2016 Hello aphermix and welcome to Malwarebytes, Run the following and post the two produced logs.... Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Thank you, Kevin.. Link to post Share on other sites More sharing options...
aphermix Posted December 14, 2016 Author ID:1080372 Share Posted December 14, 2016 Hi Kevin, Thanks for the detailed reply. I will run the scan and post the logs. Will take a day as this PC is not with me right now. Thanks again Link to post Share on other sites More sharing options...
kevinf80 Posted December 14, 2016 ID:1080383 Share Posted December 14, 2016 Ok, just post back whenever you`re ready... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 29, 2016 Root Admin ID:1084791 Share Posted December 29, 2016 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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