Stephen720 Posted December 16, 2016 Author ID:1081048 Share Posted December 16, 2016 Ok, well my pc just crashed twice with the bad pool header there is a picture of it attached. Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081050 Share Posted December 16, 2016 Forgot to attach it cause im stupid Link to post Share on other sites More sharing options...
kevinf80 Posted December 16, 2016 ID:1081056 Share Posted December 16, 2016 Did this crash still occur in Clean Boot mode..? Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081072 Share Posted December 16, 2016 No but i just got this error when restarting after disabling the non windows services Link to post Share on other sites More sharing options...
kevinf80 Posted December 16, 2016 ID:1081074 Share Posted December 16, 2016 Select the Windows key and X Key together. From the produced list select::Command Promt (Admin) At the Command prompt, typeSFC /SCANNOW hit the Enter key Wait for the scan to finish - make a note of any error messages - and then reboot. Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload the zip file to your reply. Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081082 Share Posted December 16, 2016 There were 0 error messages CBS.rar Link to post Share on other sites More sharing options...
kevinf80 Posted December 16, 2016 ID:1081091 Share Posted December 16, 2016 Kmode exception not handled is usually either a faulty service or driver, sfc has carried out repairs.... Do the crashes still happen..? if so continue.. Select the Windows key and X Key together. From the produced list select::Command Promt (Admin) Accept UAC alert... At the Command prompt, typeCHKDSK C: /R hit the Enter key. You will get a message that the drive cannot be locked, but that the command can be scheduled to run at the next boot - hit the Y key, press Enter, and then reboot. The CHKDSK may take a few hours depending on the size of the drive, so be patient! After the CHKDSK has run use the following instructions to find the log: Check Disk report: Press the WindowsKey + R on your keyboard at the same time. Type eventvwr into the run box and click OK. In the left panel, expand Windows Logs and then click on Application. Now, on the right side, click on Filter Current Log. Under Event Sources, (expand the drop down arrow) check only Wininit and click OK. You mayl be presented with one or multiple Wininit logs. Click on an entry corresponding to the date and time of the disk check. On the top main menu, click Action > Copy > Copy Details as Text. Paste the contents into your next reply. Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081094 Share Posted December 16, 2016 Im trying to re-enable the non windows services again but its only showing killer service v2 which is for my internet that i kept enabled. Link to post Share on other sites More sharing options...
kevinf80 Posted December 16, 2016 ID:1081098 Share Posted December 16, 2016 Have a look at startup... Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081104 Share Posted December 16, 2016 There not in there and im getting a message from steam and malwarebytes saying the service is missing or cant run Link to post Share on other sites More sharing options...
kevinf80 Posted December 16, 2016 ID:1081107 Share Posted December 16, 2016 That is wierd, can you use system restore and revert back to the nearest date prior to setting up clean boot Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081110 Share Posted December 16, 2016 How do I do that? the option is greyed out Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081114 Share Posted December 16, 2016 I found how to do it, but i dont have any restore points Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081115 Share Posted December 16, 2016 If I'm correct in saying this though, dont the services just need turning back on? Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081117 Share Posted December 16, 2016 I can just re-enable them there cant I? Link to post Share on other sites More sharing options...
kevinf80 Posted December 16, 2016 ID:1081119 Share Posted December 16, 2016 System restore is turned off, when that is done all restore points are cleared.... I`ve just checked back to initial FRST logs and it was showing off at the onset.... The services disabled for clean boot should be able to be re-enabled same procedure. They can be started via services as you`ve posted. Obviously the settings need to be correct as in Automatic, Automatic delayed, Manual, Manual triggered etc etc... Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081120 Share Posted December 16, 2016 How do I know which startup type to select? Some are obvious. Link to post Share on other sites More sharing options...
kevinf80 Posted December 16, 2016 ID:1081132 Share Posted December 16, 2016 Go here: https://www.tenforums.com/tutorials/4499-services-start-stop-disable-windows-10-a.html You can see what the settings need to be W10, select the image of each one in turn and they expand so you can see better.... Let me know if that helps.. Link to post Share on other sites More sharing options...
Stephen720 Posted December 16, 2016 Author ID:1081171 Share Posted December 16, 2016 Alright I think I got them all back to normal working order. First of all, is it possible to setup automatic restore points, like every week then delete ones that are 6 months old. I never used restore points cause i always forget to make them but if its automatic i wont need to remember. Link to post Share on other sites More sharing options...
kevinf80 Posted December 17, 2016 ID:1081323 Share Posted December 17, 2016 What is the current status of your system, do you have any remaining issues or concerns..... Regarding system restore, go here: https://www.tenforums.com/tutorials/4571-system-restore-point-create-windows-10-a.html read about creating a restore point. Also scroll to the bottom of that link, all of the tutorials needed for system restore are available... I highly recommend that you register for that online facility..... Thank you, Kevin.. Link to post Share on other sites More sharing options...
Stephen720 Posted December 19, 2016 Author ID:1081837 Share Posted December 19, 2016 Sorry for late reply, everything seems to be fine except from cortana, when i ask her something, she says she cant connect to the internet right now. It must be one of the services but I dont know which one, googling it didnt help either. What online facility do you mean? Link to post Share on other sites More sharing options...
kevinf80 Posted December 19, 2016 ID:1081882 Share Posted December 19, 2016 Quote What online facility do you mean? Windows 10, thats the link I gave you.... Regarding Cortana, do you log on to your computer via Microsoft Account details...? Link to post Share on other sites More sharing options...
Stephen720 Posted December 19, 2016 Author ID:1081911 Share Posted December 19, 2016 I do use my microsoft account but I changed it so I skip the sign in screen. Link to post Share on other sites More sharing options...
kevinf80 Posted December 19, 2016 ID:1081922 Share Posted December 19, 2016 If you are logging in with the Microsoft Account and Cortana is still not connecting, shutdown your PC, reboot your Router or Modem Router, then reboot PC... Link to post Share on other sites More sharing options...
Stephen720 Posted December 21, 2016 Author ID:1082791 Share Posted December 21, 2016 It didn't do anything. I noticed when playing games my fps would more than half and when i open task manager it says COM Surrogate is using like 20% of my cpu. I googled it and i got a bunch of malware related results. Link to post Share on other sites More sharing options...
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