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phillipnolan

Activation Failed

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Beginning this morning my friend's anti-ransomware beta said the version had expired and prompted for an update. She was reticent about running the update so I did.  after clicking on the update it said it failed activation.

I have since done the following.  Completely removed and reinstalled "ARW"  Completely removed and reinstalled "MBAM."

 

thanks

2016-12-12-HATFIELD-LYNN.zip

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Hi @phillipnolan,

Can you try by either (1) installing the ARW again, or (2) Shutdown and Restart?  this should re-query our licensing servers and should fix the activation issue.

Hope this helps.

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