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Do I need to buy a new license?


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  • Staff

Hello Phobos_Anomaly,

mrtee is correct - you do not have to purchase a new license.  Please refer to our Knowledge Base Article for how to transfer to a new machine, (which is the same principle as transferring to a new machine)

https://support.malwarebytes.com/customer/en/portal/articles/1835313-how-do-i-transfer-my-malwarebytes-anti-malware-license-to-a-different-computer-?b_id=6400

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  • 11 months later...
On 12/11/2016 at 3:13 PM, Ried said:

Hello Phobos_Anomaly,

mrtee is correct - you do not have to purchase a new license.  Please refer to our Knowledge Base Article for how to transfer to a new machine, (which is the same principle as transferring to a new machine)

https://support.malwarebytes.com/customer/en/portal/articles/1835313-how-do-i-transfer-my-malwarebytes-anti-malware-license-to-a-different-computer-?b_id=6400

The link is dead now

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  • Staff

You are correct -  we moved our Knowledge Base to a different platform.  The Knowledge Base is now located here https://support.malwarebytes.com/community/consumer

You can easily search for information - just type 'transfer' in the search window and articles that pertain to that, will start populating.  In this case, this would be the pertinent Article

https://support.malwarebytes.com/docs/DOC-1037

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