Jump to content

Problems with MB scan stuck at Heuristics Analysis


Recommended Posts

I have ran a scan three times today with the same problem occurring. The scans hang at 'heuristic analysis' indefinitely. I have Malwarebytes installed on my desktop and I've never had issues with it, so I thought it'd be a good idea to install.

It is a brand new laptop, just opened and booted up yesterday. I have used the clean uninstall tool to uninstall and reinstall the software already with the same issue happening.

I've attached the three logs that are recommended for support posts.

Thanks in advance!

FRST.txt

Addition.txt

CheckResults.txt

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.