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Web protection blocks internet access


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57 minutes ago, Gower said:

I don't know what is wrong, but everytime I enable web protection, it blocks my internet access. For some reason I can access your site, but everything else isn't working.

 

Error is: DNS_PROBE_FINISHED_NXDOMAIN

I have Windows 8.1

  1. Do you get the same result more than once if you follow the same steps? Yes

mbamservicelog.rar

That my friend is a DNS issue. Basically stops you from resolving www.google.co.uk into the actual address of the server. Best thing to do would be to manually change your DNS settings in your IPv4 config to either Google public DNS or OpenDNS. Guides can be found to do this everywhere.

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1 hour ago, NEXUS2345 said:

That my friend is a DNS issue. Basically stops you from resolving www.google.co.uk into the actual address of the server. Best thing to do would be to manually change your DNS settings in your IPv4 config to either Google public DNS or OpenDNS. Guides can be found to do this everywhere.

My DNS is already Google DNS, IIRC. One of those.

My internet works fine, it only stops working when I enable web protection.

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I fixed it! Can you please make a bug fix, MBAM? Thanks

Here is the fix:

  • Navigate to Start --> Control Panel
  • Click Network and Internet then Network and Sharing Center
  • Click Change Adaptor Settings
  • Right-click the Killer wireless connection and select Properties
  • Under the Networking Tab, uncheck Qualcomm Atheros Bandwidth Control
  • Click OK
  • Reboot

 

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