JohnZaresty Posted December 9, 2016 ID:1078430 Share Posted December 9, 2016 My mac has been running very slow. Half the pages I visit finish loading and do not display the page at all. I have to refresh the page several times and still nothing. Then there is this turbomac ad - almost 3 or 4 on every page I visit There is an offerz4u ad which appears like a horizontal comic strip at the bottom of the page with a option to close by crossing it. it sometimes appears on the middle of the page like a vertical comic strip too. Even outlook and gmail weren't opening. The offline outlook account that says "Mail" on mac --- all the accounts were deleted and it was not allowing me to create new ones or re-sign in into the old ones. I researched the problem and was advised to remove certain .plist files from launch Daemons and gmail and few pages started working. But 99% of the issues weren't solved so I installed MBAM, ran a scan and it detected upwards of 250 problems. Now some of them seem like simple folders on a mac which have been flagged for reasons unclear to me. Eg: Library/AppPolicy I needed to as what items are malware and adware before deleting since the last time I clicked delete all in MBAM on windows, it deleted several registry keys and files that were not infected and screwed up my system when deleted. I'm attached screenshots of the list of detected things on MBAM scan since I found no other way to show you the logs. I was afraid if I hit cancel then the whole list would disappear. Most of the name you see were under the heading "Vsearch" P.S. Every time I visit a website, it takes a long time to load so I noted down all the redirects and names of addresses that appear on tthe bottom right of the page and I'm attaching that as the first file here. Please help. WEbsite redirects.txt Link to post Share on other sites More sharing options...
Staff treed Posted December 9, 2016 Staff ID:1078433 Share Posted December 9, 2016 John, You have a quite bad VSearch infection. All of those files need to be removed. Allow Malwarebytes Anti-Malware for Mac to do its thing and be sure to allow it to restart the computer when it prompts for that. Link to post Share on other sites More sharing options...
JohnZaresty Posted December 9, 2016 Author ID:1078536 Share Posted December 9, 2016 Treed DId you read the names of ***ALL*** the files in the pictures? Are each and every single one of them 'bad' files? What about Library/Application Support/AppPolicy and Library/Application Support/AppCommon? What if I end up deleting something important? I don't see a restore option in malwarebytes. Nor the option to create a backup of the files I would delete as a fail-safe. They seem like normal folders to me. I just don't want to mess with a mac since I have very little knowledge on how to fix it if I screw it up. That's the only reason I'm being so over-cautious. Link to post Share on other sites More sharing options...
Staff treed Posted December 9, 2016 Staff ID:1078539 Share Posted December 9, 2016 John, Yes, those are all bad. You need to remove those. Of course, if you have concerns, you really ought to have a good set of backups. If you don't, that needs to be a very high priority. Link to post Share on other sites More sharing options...
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