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How to remove malware that initate outbound traffic to malicious sites?


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MalwareBytes blocked outbound traffic to sv.symcd.com when I did not have any browser up.  It would suggest that my system is infected but the full scan did not find any problem, Here is my log (with personal information removed)

Detection, 12/4/2016 8:07 AM, SYSTEM, XXXXLAPTOP, Protection, Malicious Website Protection, Domain, 23.5.251.27, sv.symcd.com, 55593, Outbound, C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe,
Detection, 12/4/2016 8:07 AM, SYSTEM, XXXXLAPTOP, Protection, Malicious Website Protection, Domain, 23.5.251.27, sv.symcd.com, 55593, Outbound, C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe,

 

Does this mean that the file: "C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe," was infected?  What can do to remove the source of the problem (Malware)?

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