Jump to content

Malwarebytes is locking up my computer


Recommended Posts

Malwarebites is locking up my computer. After I log in, I get a black screen. My curser does not function. A message from Microsoft keeps appearing indicating that there is a problem with Malwarebytes and asking if I want to close it. I indicate yes, but the screen goes black again and I get the same question from Microsoft. There is nothing else to click on.

I tried I booting up my computer in Safe Mode I got a black screen with the words Microsoft Servicepak amongst others. But there is nothing to click on. So I tried Safe Mode with Command prompt. Again, nothing to click on.
 
Can you please help?
 
Thank you.
 
Donnam

 

Link to post
Share on other sites

Hello Donnam and :welcome:

Your post's description indicates the computer is probably infected and/or corrupted to the extent that corrective actions are not permitted by Malwarebytes management in this sub-forum.

I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.  Thank you.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.