dcollins Posted March 20, 2017 ID:1110055 Share Posted March 20, 2017 This issue should now be resolved with our newer builds. Link to post Share on other sites More sharing options...
PhilthePill Posted April 9, 2017 ID:1116035 Share Posted April 9, 2017 Simple method - assuming your account is Admin: 1) rename mbae64 to mbae64old 2) Reinstall Malwarebytes - should not now encounter the error message 3) Go into Component Services / Systems Service Local and locate Malwarebytes Services which will be running and stop the service. 4) Go back to File Explorer and locate mbae64old and delete it. 5) Back to System Service and restart the Malwarebytes Services. Job done. Link to post Share on other sites More sharing options...
dcollins Posted April 9, 2017 ID:1116089 Share Posted April 9, 2017 Since this post was originally made and troubleshooting took place, we have released a version of mb-clean for MB3. This will completely remove all traces of MB3 from a computer, including the mbae64.dll file and registry entries. You can download the tool from the following thread: Link to post Share on other sites More sharing options...
el_raberto Posted May 1, 2017 ID:1121227 Share Posted May 1, 2017 If you uninstall MB3 in the regular fashion first then run the MB-Clean tool (v 2.4.1.1015), the clean tool reports: "No Malwarebytes's software installed.". If you then try to install the latest MB3 (v 3.0.6.1469-10103), you may still get the mbae64.sys error message - I did anyway. Renamed mbae64.sys to mbae64.old, as previously suggested here, rebooted for good measure. Tried installing MB3 again and no problem. Link to post Share on other sites More sharing options...
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