Malwarebytes Management Console Freezing

[Mitchellwieser]

When launching the Management Console on the server it takes forever to load after logging in.  The server is 2012 with 16 GB of RAM.  The CPU is running at 8-10% and memory at 28%.  After it does load it takes awhile to go from tab to tab.  For example Home to Admin to Client, etc. then occasionally it freezes up.  

Using version 1.6.0.2816.  Has anyone else had this issue?   

[David H. Lipman]

This is the Malwarebytes' Anti-Malware ( MBAM ) retail version support sub-forum.

You want the Business support sub-forum;  Malwarebytes Anti-Malware for Business

 

**  I will request a moderator move your post there.

[Mitchellwieser]

Thanks Dave.  This is my first time on here so still trying to figure it out.  

[Rsullinger]

Hello Mitchellwieser,

 

This sounds like it may be due to the program pulling the data from the sql database. Are you using a external sql database or the embedded database we created? Also, do you know what the current size of that database is? 

[Mitchellwieser]

On the Admin tab under the overview the SQL Database Setting says

Use Embedded Database: .\SQLEXPRESS

So I guess the answer is embedded. 

The only services running are the SQL Server VSS Writer and SQL Server (SQLEXPRESS). 

I don't see a Management Studio installed. 

[Rsullinger]

Hello Mitchellwieser,

 

Thank you for the confirmation. I am going to send you a PM with instructions to collect a report of the database just so I can see how much space is being taken up on it.