Jump to content

svchost.exe infected?


Recommended Posts

Hello!

I have been experiencing an issue starting today: Bitdefender Total Security 2017 is blocking svchost.exe access to an apparently infected web resource. I am only getting this notification twice after Windows startup. I scanned my computer for malware using Malwarebytes, Bitdefender, Kaspersky TDSSKiller and Microsoft Anti-Malware package. I got the same result from all those scans: no infected files.

I attached the logs and a screenshot of the notification.

Malwarebytes.txt

TDSSKiller.3.1.0.12_21.11.2016_22.14.15_log.txt

Untitled.png

Link to post
Share on other sites

  • Root Admin

It's more than likely a false positive by Bitdefender but we'll run some other scans to check on it for you.

 

Please restart the computer first and then run the following steps and post back the logs when ready.

STEP 01
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus

STEP 02

adwcleaner_new.png Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

  • Right-click on adwcleaner_new.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

STEP 03
Download Sophos Free Virus Removal Tool and save it to your desktop.
 

  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View Log file (bottom left-hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found, please confirm that result.

STEP 04
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Link to post
Share on other sites

  • Root Admin

Looks good, pretty much what I thought. Was probably just a false positive from Bitdefender.

Not critical but I would recommend you seek out and try to fix the following errors being generated in your Event Logs. We have a PC Help section here or you can search the Web for some of these fixes or check out one of the Microsoft Support sites.

 

 

Application errors:
==================
Error: (11/22/2016 02:35:33 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "WmiApRpl" in DLL "C:\WINDOWS\system32\wbem\wmiaprpl.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (11/22/2016 02:35:32 PM) (Source: PerfNet) (EventID: 2004) (User: )
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (11/22/2016 02:35:32 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (11/22/2016 02:35:28 PM) (Source: DbxSvc) (EventID: 320) (User: )
Description: Failed to connect to the driver: (-2147024894) The system cannot find the file specified.

Error: (11/22/2016 02:34:31 PM) (Source: Report Server Windows Service (MSSQLSERVER)) (EventID: 107) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.

Error: (11/22/2016 02:28:06 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (11/22/2016 02:23:01 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "WmiApRpl" in DLL "C:\WINDOWS\system32\wbem\wmiaprpl.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (11/22/2016 02:23:00 PM) (Source: PerfNet) (EventID: 2004) (User: )
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (11/22/2016 02:23:00 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (11/22/2016 02:22:54 PM) (Source: DbxSvc) (EventID: 320) (User: )
Description: Failed to connect to the driver: (-2147024894) The system cannot find the file specified.


System errors:
=============
Error: (11/22/2016 02:35:40 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
 and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (11/22/2016 02:34:42 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Search service failed to start due to the following error:
The service did not start due to a logon failure.

Error: (11/22/2016 02:34:42 PM) (Source: Service Control Manager) (EventID: 7038) (User: )
Description: The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
The request is not supported.


To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (11/22/2016 02:34:17 PM) (Source: Service Control Manager) (EventID: 7032) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the NVIDIA LocalSystem Container service, but this action failed with the following error:
An instance of the service is already running.

Error: (11/22/2016 02:34:12 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The NVIDIA LocalSystem Container service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (11/22/2016 02:34:12 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The iPod Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/22/2016 02:34:12 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Disc Soft Lite Bus Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/22/2016 02:34:12 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SQL Full-text Filter Daemon Launcher (MSSQLSERVER) service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/22/2016 02:34:12 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (11/22/2016 02:34:12 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SQL Server Analysis Services (MSSQLSERVER) service terminated unexpectedly.  It has done this 1 time(s).

 

If there is nothing else then I'll go ahead and close your topic - the computer shows no signs of being infected at this time.

 

Thanks

Ron

 

 

 

 

 

Link to post
Share on other sites

  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.