Jump to content

Recommended Posts

If it isn't one thing it's another thing within Malwarebytes causing Windows 10 to BSOD, this is the latest from last night.

System Information (local)


Windows version: Windows 10 , 10.0, build: 14971
Windows dir: C:\WINDOWS
Hardware: HPE-490t, Hewlett-Packard, PEGATRON CORPORATION, 2A86
CPU: GenuineIntel Intel(R) Core(TM) i7 CPU X 980 @ 3.33GHz Intel586, level: 6
RAM: 25760477184 bytes total


Crash Dump Analysis


Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.

On Fri 18-Nov-16 10:18:28 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\111816-64093-01.dmp
This was probably caused by the following module: mbamswissarmy.sys (0xFFFFF80E06AFCE90)
Bugcheck code: 0x50 (0xFFFFA7835C42C000, 0x0, 0xFFFFF80E06AFCE90, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\mbamswissarmy.sys
product: Malwarebytes Anti-Malware
company: Malwarebytes
description: Malwarebytes Anti-Malware
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamswissarmy.sys (Malwarebytes Anti-Malware, Malwarebytes).
Google query: Malwarebytes PAGE_FAULT_IN_NONPAGED_AREA


On Fri 18-Nov-16 10:18:28 PM your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: mbamswissarmy.sys (MBAMSwissArmy+0xCE90)
Bugcheck code: 0x50 (0xFFFFA7835C42C000, 0x0, 0xFFFFF80E06AFCE90, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\mbamswissarmy.sys
product: Malwarebytes Anti-Malware
company: Malwarebytes
description: Malwarebytes Anti-Malware
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamswissarmy.sys (Malwarebytes Anti-Malware, Malwarebytes).
Google query: Malwarebytes PAGE_FAULT_IN_NONPAGED_AREA

 


Conclusion


2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites.

Link to post
Share on other sites

Not sure what else you, @Firefox, posted since it tells me I don't have permission. :huh:

At any rate, downloaded the beta and got an error when attempting to install. See attached screen snip.

Just to provide some additional information regarding the BSOD, there are two settings that if set to be active they will eventually cause a BSOD.

  1. Detections and Protection: Scan for rootkits
  2. Advanced Settings: Enable self-protection module

 

Capture.JPG

Link to post
Share on other sites

Don't know what happened to that topic, as I don't see it either....

This topic here also mentions the issues your having... (when installing the beta, make sure your remove your current version of MBAM, and disable your AV, then install the beta)

 

Link to post
Share on other sites

These types of messages ( shown above) are from Insider Preview builds of Windows 10.  Those running Insider builds should be looking to install Malwarebytes 3.

I am aware of a few others who do have build 14971 ( or 14965 ) and have managed to install our current Beta 2 of Malwarebytes 3.

You should try installing our Malwarebytes 3 Beta program.   That is much more likely to be able to run.

Our Beta for Malwarebytes 3 has been announced & available for testing
https://forums.malwarebytes.org/topic/190369-announcing-beta-of-malwarebytes-30-a-next-generation-antivirus-replacement/

Folks on Insider Previews will do better with that.   
p.s.  As long as you are on Insider Previews ( or if you are doing a O.S. upgrade) it is always best practice to fully Exit the Malwarebytes first prior to applying a Windows version upgrade or a new Insider Preview Build.
( right click the blue icon on the Taskbar and un-check Start with Windows and then click on EXIT ).
If you only have the free mode Malwarebytes, that last point is moot.

 

Link to post
Share on other sites

Thank you for the information.

I have uninstalled my older Malwarebytes and was able to install the beta version so we'll see what happens.

Just an FYI, I had another crash prior to accomplishing the above and have provided the information below:

System Information (local)


Windows version: Windows 10 , 10.0, build: 14971
Windows dir: C:\WINDOWS
Hardware: HPE-490t, Hewlett-Packard, PEGATRON CORPORATION, 2A86
CPU: GenuineIntel Intel(R) Core(TM) i7 CPU X 980 @ 3.33GHz Intel586, level: 6
12 logical processors, active mask: 4095
RAM: 25760477184 bytes total


Crash Dump Analysis


Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Sun 20-Nov-16 10:44:55 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\112016-47906-01.dmp
This was probably caused by the following module: mbamswissarmy.sys (0xFFFFF805E2D8CE90)
Bugcheck code: 0x50 (0xFFFFC68B91A2C000, 0x0, 0xFFFFF805E2D8CE90, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\mbamswissarmy.sys
product: Malwarebytes Anti-Malware
company: Malwarebytes
description: Malwarebytes Anti-Malware
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamswissarmy.sys (Malwarebytes Anti-Malware, Malwarebytes).
Google query: Malwarebytes PAGE_FAULT_IN_NONPAGED_AREA

On Sun 20-Nov-16 10:44:55 PM your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: mbamswissarmy.sys (MBAMSwissArmy+0xCE90)
Bugcheck code: 0x50 (0xFFFFC68B91A2C000, 0x0, 0xFFFFF805E2D8CE90, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\mbamswissarmy.sys
product: Malwarebytes Anti-Malware
company: Malwarebytes
description: Malwarebytes Anti-Malware
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamswissarmy.sys (Malwarebytes Anti-Malware, Malwarebytes).
Google query: Malwarebytes PAGE_FAULT_IN_NONPAGED_AREA

On Fri 18-Nov-16 10:18:28 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\111816-64093-01.dmp
This was probably caused by the following module: mbamswissarmy.sys (0xFFFFF80E06AFCE90)
Bugcheck code: 0x50 (0xFFFFA7835C42C000, 0x0, 0xFFFFF80E06AFCE90, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\mbamswissarmy.sys
product: Malwarebytes Anti-Malware
company: Malwarebytes
description: Malwarebytes Anti-Malware
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamswissarmy.sys (Malwarebytes Anti-Malware, Malwarebytes).
Google query: Malwarebytes PAGE_FAULT_IN_NONPAGED_AREA

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.