Jump to content

false positive zone alarm PC-tune up


tedus987
 Share

Recommended Posts

9 minutes ago, miekiemoes said:

Hi,

This isn't a false positive - Please see above.

Thanks!

 

ok, i've contacted the PUP team as per the post you led me to, i know the PUP it's detecting is part of the zone alarm extreme security package and if i try to remove it zone alarm will stop working which will remove my main firewall. can i add an exception in to malwarebytes?

Link to post
Share on other sites

  • Staff

Hi,

This is actually an additional program that came with Zonealarm, so it won't remove your Zonealarm firewall.

You can even uninstall the PC TuneUp seperately if you want - in case you don't use it. This won't delete anything of your Firewall though.

Alternatively, you can indeed set what it detected to the ignore list or add the C:\Program Files(x86)\PC Tune-UP folder to your exclusions ( Settings > Malware Exclusions > Add Folder)

 

 

 

Link to post
Share on other sites

1 minute ago, miekiemoes said:

Hi,

This is actually an additional program that came with Zonealarm, so it won't remove your Zonealarm firewall.

You can even uninstall the PC TuneUp seperately if you want - in case you don't use it. This won't delete anything of your Firewall though.

Alternatively, you can indeed set what it detected to the ignore list or add the C:\Program Files(x86)\PC Tune-UP folder to your exclusions ( Settings > Malware Exclusions > Add Folder)

 

 

 

what about the registry key?

Link to post
Share on other sites

2 minutes ago, miekiemoes said:

When you get the detection, uncheck the checkbox, then click next and a popup will display what you want to do with this.

In your case, you need to select "Ignore Always".

thank you, will this record persist if i was to uninstall and reinstall to the latest version of zone alarm?

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.