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Real Time Protection - Working for Admin Account Only Not Standard User Account


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Hi Guys,

Come across another issue; I have MalwareBytes installed on my son's computer (running Windows 10) - his account has been created as a standard windows user.  When I open the MalwareBytes GUI (premium v2.2.1043) on my son's account I get a sad smiley face saying that my system is not fully protected and that Real Time Protection is not working.  I click on the fix now but nothing happens.

I go onto my account, which is an administrator account on the same computer and the error is not there and it shows that Real Time Protection is working.  I have included a screenshot - any help would be greatly appreciated.

Thanks

Sati Bhogal :D

Displaying pastedImage.png

 

 

 

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Hello and Welcome!

On the computer while logged in as yourself (Admin Account) perform the steps below to see if it corrects the issue for you.

Let's try this first....

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs(the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  3. NOTE: More info about v2.2.1 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions


Please let us know how it goes.

Thank You,

Firefox

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