Need help.

[imSparky]

Hello everyone!

In the last 2 days every time I open my PC a notepad with weird symbols opens.I scanned my pc with Malwarebytes and AVG and I found out that it was a Trojan horse and removed it but now it keeps open.I ran a scan again and nothing was found.Hope that someone will help me! Thank you!

 

[kevinf80]

Hello imSparky and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Please open Malwarebytes Anti-Malware.   On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits". Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button. A Threat Scan will begin. When the scan is complete Apply Actions to any found entries. Wait for the prompt to restart the computer to appear (if applicable), then click on Yes. After the restart once you are back at your desktop, open MBAM once more. To get the log from Malwarebytes do the following:   Click on the History tab > Application Logs. Double click on the scan log which shows the Date and time of the scan just performed. Click Export > From export you have three options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach those logs to your reply. Let me see those logs in your next reply... Thank you, Kevin...

[imSparky]

Malwarebytes Logs:

Malwarebytes Anti-Malware
www.malwarebytes.org

 

Scan Date: 10-Nov-16
Scan Time: 6:25 PM
Logfile:
Administrator: Yes

 

Version: 2.2.1.1043
Malware Database: v2016.11.10.07
Rootkit Database: v2016.10.31.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

 

OS: Windows 10
CPU: x64
File System: NTFS
User: Razvy

 

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 289715
Time Elapsed: 8 min, 40 sec

 

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

 

Processes: 0
(No malicious items detected)

 

Modules: 0
(No malicious items detected)

 

Registry Keys: 0
(No malicious items detected)

 

Registry Values: 0
(No malicious items detected)

 

Registry Data: 0
(No malicious items detected)

 

Folders: 0
(No malicious items detected)

 

Files: 0
(No malicious items detected)

 

Physical Sectors: 0
(No malicious items detected)

 

(end)

 

Farbar logs:

 

I uploaded them because I don't want to make a super long reply...if it is a problem let me know so I will copy-paste the logs.

 

 

FRST.txt

Addition.txt

[kevinf80]

Thanks for those logs, continue as follows:

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download AdwCleaner by Xplode onto your Desktop.   Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete.....   Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... Let me see those logs, also tell me if you have any remaining issues or concerns... Thank you, Kevin...

 

 

Fixlist.txt

[imSparky]

The Sophos Virus Removal Tool is still scanning...I will have to leave in 30min-1hour so I thought to give you the logs.However after the fix with FRST the notepad didn't opened again.

Fixlog.txt

AdwCleaner[C2].txt

[kevinf80]

Yes there were odd shortcuts running from the startup folder, we remove those with FRST... Let me see Sophos log whever you`re ready. Also tell me if there are any remaining issues or concerns...

Thank you,

Kevin.

 

[imSparky]

Ok so the scan is done...sorry for not replying yesterday...nothing was found. I don't have any remaining issues or concerns.Thank you!

[kevinf80]

Excellent that is the feedback we like to hear..... Continue please.

Uninstall Sophos AV via Programs and Features..

Next,

Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!