Jump to content

Malwarebytes Anti-Malware has stopped working

Recommended Posts

This is the second time Malwarebytes has stopped working.  The first time, I reinstalled the software and it looked like everything was okay.  That was two days ago.  This is the information from the second failure:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    mbam.exe
  Application Version:
  Application Timestamp:    56e065b4
  Fault Module Name:    MSVCR100.dll
  Fault Module Version:    10.0.40219.325
  Fault Module Timestamp:    4df2be1e
  Exception Code:    40000015
  Exception Offset:    0008d6fd
  OS Version:    6.1.7601.
  Locale ID:    1033
  Additional Information 1:    8374
  Additional Information 2:    83748d7ce6919cf452bf5c3838e036f3
  Additional Information 3:    36f0
  Additional Information 4:    36f0fdc5c030ae2e62bc25249245d2b6

I would appreciate some assistance before I reinstall the Anti-Malware.  I have attached FRST.txt and ADDITION.txt.



Link to post
Share on other sites

Hello and Welcome, for troubleshooting purposes, can you also provide the log below?


Please create an mbam-check log:

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please do not copy and paste the entire contents of the log into your next post, instead, please attach the log CheckResults.txt file which should now be located on your desktop to your next post.
  • Click on the Drag files here to attach, or choose files... below, to Attach the logs to your post
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.