megamen128 Posted October 29, 2016 ID:1069021 Share Posted October 29, 2016 (edited) Hello yesterday when i was downloading some subtitles i get a malware. Is has given me additional yahoo search bar and extra search result when i type whatever .Tried to use your and some other recommended programs but without any results. I would be gratefull if you could help me . FRST.txt Addition.txt I think i clear it on my own . If the logs are ok you can close that thread Edited October 29, 2016 by Maurice Naggar Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 31, 2016 Root Admin ID:1069294 Share Posted October 31, 2016 Hello and Not sure why but the logs are not available anymore. Please read the following and post back the logs when ready and we'll see about getting you cleaned up. Before we proceed further, please read all of the following instructions carefully. If there is anything that you do not understand kindly ask before proceeding. If needed, please print out these instructions. Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text. If the log is too large, then you can use attachments by clicking on the More Reply Options button. Please enable your system to show hidden files: How to see hidden files in Windows Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly Removing malware can be unpredictable, it is unlikely, but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. The removal of malware is not instantaneous; please be patient. Often we are also in a different Time Zone. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. You can check here if you're not sure if your computer is 32-bit or 64-bit Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. When we are done, I'll give you instructions on how to clean up all the tools and logs Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. Your topic will be closed if you haven't replied within 3 days (If I have not responded within 24 hours, please send me a Private Message as a reminder) STEP 01 Please run a Threat Scan with MBAM. If you're unable to run or complete the scan as shown below, please see the following:MBAM Clean Removal Process 2x When reinstalling the program, please try the latest version. Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware. Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply. Link to post Share on other sites More sharing options...
Recommended Posts