shayshay Posted October 25, 2016 ID:1068200 Share Posted October 25, 2016 Hello The 'update your firefox with this file' has popped up twice in the last two months. Both times I canceled and closed the tab but the file did find its way into my download folder. I deleted it from there. I have scanned with Malwarebytes program and Symantec's Norton Antivirus. At the suggestion of Firefox users, I also did the following scans: https://toolslib.net/downloads/viewdownload/1-adwcleaner/ http://support.kaspersky.com/viruses/disinfection/5350#block1 https://www.microsoft.com/security/scanner/en-us/default.aspx http://www.superantispyware.com/portablescanner.html All scans have been clean but I am not feeling very secure after reading about this "firefox-patch.js" on this forum and I am wondering if I need to do something more? I have had this file download on this computer and my husband's as well. Any help would be appreciated. Thanks Lenovo Thinkpad Win 7 64 bit Professional Toshiba Win 7 64 bit Home Edison Link to post Share on other sites More sharing options...
shayshay Posted October 25, 2016 Author ID:1068201 Share Posted October 25, 2016 Also, these popup patches arrived when using Mozzilla's firefox browser. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 25, 2016 ID:1068214 Share Posted October 25, 2016 Hello and In order to help you I will need reports generated by following steps from this topic: Link to post Share on other sites More sharing options...
shayshay Posted October 26, 2016 Author ID:1068402 Share Posted October 26, 2016 Hello TwinHeadedEagle Thank you for responding so quickly. Below are attached the two files from the Lenovo. I will run the program on the Toshiba and post later. Thanks for your help! FRST.txt Addition.txt Link to post Share on other sites More sharing options...
shayshay Posted October 26, 2016 Author ID:1068413 Share Posted October 26, 2016 Hello again Below are the files from the Toshiba. There are multiple user accounts on this machine & I am assuming this program scans all accounts? Thanks for helping. FRST.txt Addition.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 26, 2016 ID:1068474 Share Posted October 26, 2016 Your computer isn't infected. Link to post Share on other sites More sharing options...
shayshay Posted October 27, 2016 Author ID:1068604 Share Posted October 27, 2016 Thank you "TwinHeadedEagle" I am assuming that both computers were clean as you just said your computer- singular. I did find in my download folder another firefox-patch file saying it was a js script file but I just right clicked and deleted. Thank you for your time and help. I donated using Pay Pal. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted October 27, 2016 ID:1068645 Share Posted October 27, 2016 Yes, I don't see signs of active infection. This file was somehow downloaded, but it is good you didn't open it. Never believe when you get a website page that shows you your PC is infected or something needs to be updated like this time. Just close it and move on. Thanks for the donation, much appreciated Link to post Share on other sites More sharing options...
shayshay Posted October 28, 2016 Author ID:1068781 Share Posted October 28, 2016 Thank you again!! Link to post Share on other sites More sharing options...
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